MicrowaveRepair.center (844) 393-5858Mon–Sat, 8am–8pm Book a visit
A stainless microwave hood combination mounted under white shaker wall cabinets in a US kitchen, the microwave's side-hinged door closed with its dark mesh window, a plain glass bowl visible faintly on the glass turntable inside the microwave, the lamp on its underside glowing softly onto a cooking surface that is cropped and out of focus at the bottom edge.

Thermador
Microwave Repair

Thermador microwaves diagnosed in place, from a drawer that will not glide open to a built-in unit that runs with no heat.

(844) 393-5858

Mon–Sat, 8am–8pm

  • 3 microwave types
  • 6 problems we see
  • 6 error codes

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

Thermador microwaves,
specifically.

Thermador's microwave line covers the MicroDrawer for under-counter installs, drop-down and side-swing built-in microwaves, the MU30WSU hood combination and two 30-inch speed ovens. Its speed ovens are wired like a small oven rather than plugged in, which changes how a no-power call is handled.

The Thermador lineup

Builds3 microwave types

Microwave hood combination · Built-in microwave · Microwave drawer

Called out forWhat a Microwave Error Code Is Telling You

and 5 more problems on Thermador

Repairs we do10 repairs, on any make

Microwave diagnostic visit · Microwave magnetron repair · Microwave high-voltage diode and capacitor repair · Microwave door switch and latch repair

Error codesE · E11 · ERROR · LOCK ON · DEMO ON

6 Thermador codes with a page of their own

The Thermador
lineup.

Thermador builds 3 of the 4 microwave types this site covers. Which one decides how the visit is planned.

All microwave types
Hood combination

Microwave hood combination

3 of the problems we see on Thermador come up on it Microwave hood combination repair Built-in

Built-in microwave

3 of the problems we see on Thermador come up on it Built-in microwave repair Drawer

Microwave drawer

5 of the problems we see on Thermador come up on it Microwave drawer repair

What is particular
to Thermador.

We service the Thermador MicroDrawer (MD24BS, MD30BS), the MB30WS drop-down and MBCS side-swing built-in microwaves, the MU30WSU hood combination and the MC30WS and MC30WP speed ovens. The Masterpiece and Professional collections differ in trim, which matters for door and handle parts.

Speed ovens on a 240-volt line

The MC30WS speed oven is rated for 208 or 240 volts and connects with a four-wire fixed connection, with 1,700-watt convection and 1,750-watt broil elements. Loss of heat in the convection modes can come from the supply side, so both legs of the circuit get measured.

A hood model cleared for named models below it

Thermador's spec sheet approves the MU30WSU for mounting above specific Pro Harmony and induction models by model number. It moves 385 CFM with four fan speeds and uses a triple distribution turntable disk for more even heating.

MicroDrawer lock covers the door motor

Panel Lock on the MicroDrawer disables both the keys and the automatic door mechanism, and it drops out whenever power is interrupted. The control panel folds down to a 60-degree angle, so it is out of sight when the drawer seems unresponsive.

Side-swing model needs its trim

The MBCS side-swing built-in microwave, 2.1 cubic feet, is sold to be installed with the MBT30CS trim kit. When it is replaced, the kit and cut-out have to match.

Parts

Door, handle and glass parts differ between the Masterpiece and Professional finishes and are ordered by exact model. The MicroDrawer's drive parts and the speed oven's elements are model-specific and confirmed before ordering.

Repair or replace

Built-in, drawer and speed oven installs are sized to their openings and trims, so repair is nearly always the better choice. A hood combination with a failed magnetron after many years of use deserves a side-by-side comparison.

Book your Thermador visit

What we are
called out for.

On Thermador, most often what a microwave error code is telling you.

All problems

Thermador error codes

All Thermador codes
Close view of the control panel beside the side-hinged door with a mesh window of a built-in stainless microwave in a tall kitchen cabinet, a few abstract lit segments on its small display, the microwave cavity dark behind the closed mesh window.

What a Microwave Error Code Is Telling You

7 causes, cheapest first

 A stainless microwave drawer built into a kitchen island below the counter, its drawer front closed with a slim glass lid panel at the top, a wooden stool and a thick woven mat pushed up against the drawer front on the floor.

Microwave Drawer Won't Open or Close

6 causes, cheapest first

 A built-in stainless microwave in a trim kit set into a kitchen cabinet, its side-hinged door with a mesh window open and a plain glass measuring cup of water standing on the glass turntable inside the microwave cavity, the cavity lamp lit, a quiet kitchen around it.

Microwave Runs but Food Stays Cold

7 causes, cheapest first

 Close view of the membrane touchpad beside the side-hinged door with a mesh window of a stainless microwave hood combination, the keypad surface slightly bubbled and worn at a few keys with no characters printed on them, a faint film of steam on the edge of the microwave front.

Microwave Touchpad Ignores Key Presses

6 causes, cheapest first

Not a
Thermador?

Thermador is one of 18 microwave makes on this site. The other 17 each have a page of their own.

All 18 brands

Thermador microwave repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions about
Thermador microwaves.

Why won't my Thermador MicroDrawer open with the Open key?
Check the display for LOCK ON, which also blocks the automatic door. Hold 5 for three seconds to release it; if the drawer still sits still, book a visit.
Does a Thermador speed oven plug into a normal outlet?
No. The MC30WS is rated for 208 or 240 volts with a four-wire fixed connection, so it is wired in by an electrician.
Where is the control panel on a Thermador MicroDrawer?
It is a concealed drop-down panel that opens to about 60 degrees. If you cannot see the display, lower the panel first.
Can I use a Thermador MicroDrawer right after it is plugged in?
Manual cooking works, but Thermador asks you to wait two minutes before using sensor settings, or they may end in ERROR.

Back to your everyday

Book your Thermador visit.

Have the microwave's model number ready — on Thermador it decides which parts come on the first visit.

Schedule a repair Call (844) 393-5858
(844) 393-5858 Schedule a repair