MicrowaveRepair.center (844) 393-5858Mon–Sat, 8am–8pm Book a visit
A stainless microwave hood combination mounted under white shaker wall cabinets in a US kitchen, the microwave's side-hinged door closed with its dark mesh window, a plain glass bowl visible faintly on the glass turntable inside the microwave, the lamp on its underside glowing softly onto a cooking surface that is cropped and out of focus at the bottom edge.

Smeg
Microwave Repair

Smeg microwaves checked on site, with attention to the door hinge, the latch and whether the cavity lamp lights as the door swings open.

(844) 393-5858

Mon–Sat, 8am–8pm

  • 3 microwave types
  • 7 problems we see
  • 4 error codes

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

Smeg microwaves,
specifically.

Smeg's US microwaves are the OTR24XU and OTR316XU hood combinations, 24-inch built-in microwaves with a broil element (FMIU020X and SFU4300MX / SOCU2300MX), the SOCU2304MCX, SOCU3304MCX and SFU4104MCS combi microwave ovens, and the MWD24XU microwave drawer. Smeg sells no countertop microwave in the US, and its displays use short words such as SAFE and LOCKED, plus ERR numbers on the combi ovens.

The Smeg lineup

Builds3 microwave types

Microwave hood combination · Built-in microwave · Microwave drawer

Called out forMicrowave Runs but Food Stays Cold

and 6 more problems on Smeg

Repairs we do10 repairs, on any make

Microwave diagnostic visit · Microwave magnetron repair · Microwave high-voltage diode and capacitor repair · Microwave door switch and latch repair

Error codesSAFE · LOCKED · ERRx · Flashing clock

4 Smeg codes with a page of their own

The Smeg
lineup.

Smeg builds 3 of the 4 microwave types this site covers. Which one decides how the visit is planned.

All microwave types
Hood combination

Microwave hood combination

4 of the problems we see on Smeg come up on it Microwave hood combination repair Built-in

Built-in microwave

2 of the problems we see on Smeg come up on it Built-in microwave repair Drawer

Microwave drawer

4 of the problems we see on Smeg come up on it Microwave drawer repair

What is particular
to Smeg.

We service the OTR24XU and OTR316XU hood combinations, the FMIU020X, SFU4300MX and SOCU2300MX built-in microwaves, the SOCU2304MCX, SOCU3304MCX and SFU4104MCS combi microwave ovens, and the MWD24XU drawer. These come from different platforms with different keypads and messages, so the model number matters when you book.

SAFE instead of LOCK

Smeg's compact microwave with broil element shows SAFE when its Safety Block is on and then refuses every function. Dead keys on this model are checked against that setting before the board.

A broil element in a microwave

The 24-inch built-in models brown and crisp with a top element, and Smeg warns of some smoke and smell the first time it is used. Smoke later on, or a burning smell during plain microwave use, is a different matter and gets a visit.

Combi ovens with ERR codes

The combi microwave ovens bake, roast and microwave in one cavity and report problems as ERR plus a number. Smeg asks owners to note the message, function and temperature, which saves time on the visit.

Drawer with Open and Close keys

The MWD24XU drawer moves on separate Open and Close keys, and pressing either while it moves stops it. A drawer that halts on its own, rather than on a keypress, is where we check the drive.

Parts

Every Smeg part is matched to the unit's model and serial number. Combi microwave ovens share parts with Smeg's compact ovens in some places and not others, so boards and elements are confirmed before ordering.

Repair or replace

A combi microwave oven or a drawer fitted to its opening is usually worth repairing. A hood model with an aging fan motor and a failed magnetron is where a replacement deserves a comparison.

Book your Smeg visit

What we are
called out for.

On Smeg, most often microwave runs but food stays cold.

All problems

Smeg error codes

All Smeg codes
A built-in stainless microwave in a trim kit set into a kitchen cabinet, its side-hinged door with a mesh window open and a plain glass measuring cup of water standing on the glass turntable inside the microwave cavity, the cavity lamp lit, a quiet kitchen around it.

Microwave Runs but Food Stays Cold

7 causes, cheapest first

 Close view of the membrane touchpad beside the side-hinged door with a mesh window of a stainless microwave hood combination, the keypad surface slightly bubbled and worn at a few keys with no characters printed on them, a faint film of steam on the edge of the microwave front.

Microwave Touchpad Ignores Key Presses

6 causes, cheapest first

 A countertop stainless microwave on a kitchen counter, seen through its closed side-hinged door with a mesh window, a thin wisp of haze drifting from the vent slots on its side and a darkened brown patch on the cover panel inside the microwave cavity, a plain glass dish on the glass turntable. Stop using it

Burning Smell From a Microwave

6 causes, cheapest first

 A stainless microwave drawer built into a kitchen island below the counter, its drawer front closed with a slim glass lid panel at the top, a wooden stool and a thick woven mat pushed up against the drawer front on the floor.

Microwave Drawer Won't Open or Close

6 causes, cheapest first

Not a
Smeg?

Smeg is one of 18 microwave makes on this site. The other 17 each have a page of their own.

All 18 brands

Smeg microwave repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions about
Smeg microwaves.

Does Smeg make a countertop microwave for the US?
Not in its current US lineup. Smeg sells hood combinations, built-in models, combi microwave ovens and a drawer, all installed in cabinetry.
Why does my Smeg microwave smoke the first time I use the broil element?
Smeg expects some smoke and a smell on the first use from oils left from manufacturing. If it keeps smoking after that, stop it, keep the door closed and book a visit.
Why won't my Smeg combi microwave oven heat?
Check whether demo mode is set, which Smeg lists first for an oven that does not heat. With demo ruled out, the heating parts need a technician.
How do I run the fan on my Smeg hood microwave?
Press the vent key once for HIGH, twice for LOW and three times for OFF. If HIGH shows but no air moves, the fan motor or its filters need checking.

Back to your everyday

Book your Smeg visit.

Have the microwave's model number ready — on Smeg it decides which parts come on the first visit.

Schedule a repair Call (844) 393-5858
(844) 393-5858 Schedule a repair