A built-in microwave in a kitchen cabinet stopped halfway through a cycle, a covered glass dish of vegetables inside behind the mesh window and a faint wisp of steam on the glass.

Thermador MicroDrawer ERROR: a sensor program lost its reading

The MicroDrawer's sensor settings judge doneness by the moisture and humidity the food gives off.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Sensors and temperature
  • Microwave control board and touchpad repair
  • Source: Thermador

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What ERROR
actually means.

The MicroDrawer's sensor settings judge doneness by the moisture and humidity the food gives off. Opening the drawer or touching Stop/Clear while the food name is still showing breaks that measurement, and so can very dry food; the drawer then shows ERROR instead of a remaining time.

Thermador microwave display

What to do when ERROR shows on the microwave

Before you book,
in this order.

Each step comes from Thermador's own guidance for ERROR on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Touch Stop/Clear and finish cooking with a time and power level.

02

Allow two minutes after the drawer is first plugged in before any sensor setting.

03

Dry the outside of the dish and the cavity before starting, and keep the drawer shut until the cook time appears.

04

If every sensor setting ends in ERROR, book a visit.

Still there?

It usually turns into microwave control board and touchpad repair. Book with the code and the model number.

What not to do

ERROR on the MicroDrawer is a sensor-program message, not a numbered malfunction code. It is not expected with popcorn, which Thermador handles differently.

What you may
notice with it.

The microwave problems ERROR tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

Where ERROR usually leads

Microwave control board and touchpad repair.

Control board, keypad membrane or display · moderate to highest.

In Thermador's own words

cooking foods (except popcorn), ERROR appears on the
Thermador MD24BS / MD30BS MicroDrawer Use and Care Guide Thermador MD24BS / MD30BS MicroDrawer Use and Care Guide Thermador MD24BS / MD30BS MicroDrawer Use and Care Guide

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador MicroDrawer MD24BS and MD30BS (Use and Care Guide 8001299202).

Thermador ERROR microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about ERROR.

Can I clear ERROR myself?
Touch Stop/Clear and finish cooking with a time and power level. If it comes back, it needs a visit.
What makes the Thermador MicroDrawer show ERROR mid-reheat?
Most often the drawer was opened, or Stop/Clear was touched, before the sensor finished reading. Finish the dish manually.
Why does a brand-new Thermador MicroDrawer show ERROR?
Thermador asks for two minutes after first plugging in before sensor settings are used.
When is Thermador ERROR a repair?
When it happens on every sensor setting even with the drawer left closed. Then the sensor is tested.

Back to your everyday

Still showing ERROR?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair