A built-in microwave in a kitchen cabinet stopped halfway through a cycle, a covered glass dish of vegetables inside behind the mesh window and a faint wisp of steam on the glass.

GE Profile ERR: a sensor program lost track of the steam

Sensor programs on GE Profile microwaves wait for steam from the food before they set the remaining time.

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Mon–Sat, 8am–8pm

  • Sensors and temperature
  • Microwave control board and touchpad repair
  • Source: GE Profile

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What ERR
actually means.

Sensor programs on GE Profile microwaves wait for steam from the food before they set the remaining time. If the door opens before that moment, or no steam arrives within the maximum time, the program stops and the display shows ERR or SENSOR ERROR until you clear it.

GE Profile microwave display · also shown as SENSOR ERROR, Err

What to do when ERR shows on the microwave

Before you book,
in this order.

Each step comes from GE Profile's own guidance for ERR on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Press Cancel/Off to clear the message.

02

Run the food again with the dish loosely covered and the door kept shut until the countdown appears.

03

Finish with Cook Time if the portion is small, very large or frozen, and book a visit only if every sensor program now ends the same way.

Still there?

It usually turns into microwave control board and touchpad repair. Book with the code and the model number.

What not to do

ERR does not mean the magnetron has failed, because manual cooking still heats. It only becomes a repair when every sensor program fails with a normal dish, which points at the humidity sensor or its wiring.

What you may
notice with it.

The microwave problems ERR tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

Where ERR usually leads

Microwave control board and touchpad repair.

Control board, keypad membrane or display · moderate to highest.

In GE Profile's own words

During a Sensor Cooking program, the door was opened before steam could be
GE Profile PEB7227 built-in and PES7227 countertop microwave owner's manual GE Profile PEB7227 built-in and PES7227 countertop microwave owner's manual GE Profile PVM9179 convection microwave hood combination owner's manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. ERR is the spelling on the PEB7227, PES7227 and PEM31. The PVM9005 and PVM9179 hood combinations and the PWL1126 drawer spell out SENSOR ERROR.

GE Profile ERR microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about ERR.

Can I clear ERR myself?
Press Cancel/Off to clear the message. If it comes back, it needs a visit.
Why does my GE Profile microwave show ERR on popcorn?
The door was opened, or the bag gave off too little steam, before the sensor read it. Keep the door shut until the countdown appears; small bags may need Cook Time instead.
Is SENSOR ERROR on a GE Profile hood combination the same as ERR?
Yes. The hood models write the message out in words, the built-in and countertop family uses the three letters.
How do I know the GE Profile humidity sensor itself is bad?
When every sensor program ends in ERR with an ordinary covered dish and manual cooking still heats well, the sensor or its wiring is the likely cause and should be tested.

Back to your everyday

Still showing ERR?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair