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The keypad of a built-in microwave in a tall cabinet, a small padlock symbol lit on the plain display, the mesh-window door closed on an empty glass turntable.

SKS Loc: the countertop microwave's child lock is on

On the SKSMC2411S countertop microwave, holding STOP/Clear for about three seconds turns on Child Lock.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: SKS

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What Loc
actually means.

On the SKSMC2411S countertop microwave, holding STOP/Clear for about three seconds turns on Child Lock. While it is on, pressing any key only brings Loc to the display, and nothing starts until the lock is turned off.

SKS microwave display

What to do when Loc shows on the microwave

Kind of codeMode, not a failure

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

Usually leads toNo repair

Press and hold STOP/Clear for about three seconds until Loc goes away.

Shows up asWhat a Microwave Error Code Is Telling You

A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.

MakeSKS

Signature Kitchen Suite microwaves looked at where they are installed, with the display message and the last mode used written down first.

SourceSKS SKSMC2411S countertop microwave owner's manual

SKSMC2411S 24-inch 2.0 cu. ft. countertop microwave. The SKS microwave hood combination shows LOCKED for the same idea, and the microwave drawer uses its own lock message.

Before you book,
in this order.

Each step comes from SKS's own guidance for Loc on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Press and hold STOP/Clear for about three seconds until Loc goes away.

02

Try a short heating time to confirm the keys respond again.

03

If Loc will not clear, unplug the microwave for a minute, plug it back in and try again; if that fails too, book a visit for the touch panel.

Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

What not to do

Loc is not the separate 2-step door latch on this model, which is a mechanical child-resistant opening and does not use the display. It is also not a sign that the touch controls are broken.

What you may
notice with it.

The microwave problems Loc tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

Before you call

What a Microwave Error Code Is Telling You

All 7 causes, cheapest first

It also comes with

Close view of the control panel beside the side-hinged door with a mesh window of a built-in stainless microwave in a tall kitchen cabinet, a few abstract lit segments on its small display, the microwave cavity dark behind the closed mesh window. Problem

What a Microwave Error Code Is Telling You

7 causes, cheapest first

No repair indicated

Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

How to read what your microwave is telling you

SKS
microwaves.

Signature Kitchen Suite microwaves looked at where they are installed, with the display message and the last mode used written down first.

SKS microwave repair

More SKS codes

F1F2F3F6F12F13F14LOCKEDPLEASE SET TIME OF DAY

Mode, not a failure on other makes

Bertazzoni LOCKBosch LOCK ONCafé CONTROL LOCKEDDacor LOCK ONFisher & Paykel LOCKFulgor Milano LOCK ONGaggenau Demo modeGE Profile LOC
All 46 codes of this kind
A stainless microwave hood combination mounted under white shaker wall cabinets in a US kitchen, the microwave's side-hinged door closed with its dark mesh window, a plain glass bowl visible faintly on the glass turntable inside the microwave, the lamp on its underside glowing softly onto a cooking surface that is cropped and out of focus at the bottom edge. SKS builds this

Microwave hood combination

The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.

 A stainless built-in microwave set flush into a tall walnut cabinet at eye level in a US kitchen, a thin steel trim frame around the microwave, its door closed with a dark mesh window and a plain glass dish on the glass tray inside the microwave, soft daylight from the side. SKS builds this

Built-in microwave

A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.

 A stainless microwave drawer built into a light oak kitchen island under a marble counter in a US home, the microwave drawer slid fully open toward the camera to show its flat interior with a plain covered glass casserole dish inside, the control strip along the top edge of the microwave blank or showing plain digits only. SKS builds this

Microwave drawer

A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you.

In SKS's own words

If the oven is locked, Loc appears in the display when any key is pressed.
SKS SKSMC2411S countertop microwave owner's manual SKS SKSMC2411S countertop microwave owner's manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. SKSMC2411S 24-inch 2.0 cu. ft. countertop microwave. The SKS microwave hood combination shows LOCKED for the same idea, and the microwave drawer uses its own lock message.

SKS Loc microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about Loc.

Can I clear Loc myself?
Press and hold STOP/Clear for about three seconds until Loc goes away.
How did Loc get turned on on my SKS countertop microwave?
A long press on STOP/Clear is all it takes, so a hand resting on that key while wiping the panel can switch it on. Hold the same key again to turn it off.
Does Loc also lock the door on the SKS countertop microwave?
No. Loc locks the keys. The door has its own optional 2-step opening, set with a mechanical lock button on the door.
My SKS countertop microwave shows Loc and the clock is gone. Is something wrong?
The manual says the time of day comes back about a second after the lock is set or cleared. If the clock stays blank after that, reset it; a display that stays dark needs a check.

Back to your everyday

Still showing Loc?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

Schedule a repair Call (844) 393-5858
(844) 393-5858 Schedule a repair