Fisher & Paykel LOCK: the microwave keypad is locked
Each Fisher & Paykel microwave has a panel lock, and the display confirms it in its own way: the CMOH-30SS hood model shows LOCK when a pad is touched, the MO-24SS compact model shows CHILD LOCK, and the MOH30SB1 and the microwave drawers show a lock indicator.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Fisher & Paykel
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What LOCK
actually means.
Each Fisher & Paykel microwave has a panel lock, and the display confirms it in its own way: the CMOH-30SS hood model shows LOCK when a pad is touched, the MO-24SS compact model shows CHILD LOCK, and the MOH30SB1 and the microwave drawers show a lock indicator. The drawer's Key Lock also holds the drawer itself shut.
Fisher & Paykel microwave display · also shown as CHILD LOCK, lock indicator
What to do when LOCK shows on the microwaveKind of codeMode, not a failure
Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.
Usually leads toNo repair
On the MOH30SB1 and the OMD24 microwave drawers, press and hold STOP/CLEAR for three seconds.
Shows up asWhat a Microwave Error Code Is Telling You
A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.
MakeFisher & Paykel
Fisher & Paykel microwaves looked at where they are built in, with the first minutes spent on the door, its seal and the latch feel.
SourceFisher & Paykel CMOH-30SS convection microwave hood combination user guide
CMOH-30SS: LOCK. MO-24SS: CHILD LOCK. MOH30SB1 and OMD24SPX1 / OMD24SDB1 drawers: a lock indicator, set and cleared by a three-second hold on STOP/CLEAR. Series 7 and 9 speed ovens: a screen lock.
Before you book,
in this order.
Each step comes from Fisher & Paykel's own guidance for LOCK on its microwaves. Follow it to the end: the last card says whether this is a visit.
On the MOH30SB1 and the OMD24 microwave drawers, press and hold STOP/CLEAR for three seconds.
On the CMOH-30SS, touch HELP MENU, then 1, then STOP/CLEAR; on the MO-24SS, touch HELP MENU and STOP/CLEAR.
On a touch-screen speed oven, touch and hold the screen to unlock it.
If the lock will not release with the right key sequence, book a visit so the keypad and board can be checked.
Cleared?
The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.
What not to do
A locked keypad is a setting, not a broken board, and it does not cut power to the magnetron or the fan by itself. On the CMOH-30SS the vent fan and light still work under the lock, so a fan that runs while the keys are dead is expected.
What you may
notice with it.
The microwave problems LOCK tends to arrive with. Answer these at the microwave before anyone is booked.
All problems
No repair indicated
Nothing to repair.
Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.
Fisher & Paykel
microwaves.
Fisher & Paykel microwaves looked at where they are built in, with the first minutes spent on the door, its seal and the latch feel.
Fisher & Paykel microwave repairMore Fisher & Paykel codes
Mode, not a failure on other makes
Microwave hood combination
The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.
Built-in microwave
A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.
Microwave drawer
A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you.
In Fisher & Paykel's own words
Should a pad be touched, LOCK will appear in the display.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. CMOH-30SS: LOCK. MO-24SS: CHILD LOCK. MOH30SB1 and OMD24SPX1 / OMD24SDB1 drawers: a lock indicator, set and cleared by a three-second hold on STOP/CLEAR. Series 7 and 9 speed ovens: a screen lock.
Fisher & Paykel LOCK microwave repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about LOCK.
Can I clear LOCK myself?
Why will my Fisher & Paykel microwave drawer not open when I press it?
Why does the fan on my Fisher & Paykel hood microwave work when the keys do not?
Can the lock turn itself on while cleaning the panel?
Back to your everyday
Still showing LOCK?
Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.