The keypad of a built-in microwave in a tall cabinet, a small padlock symbol lit on the plain display, the mesh-window door closed on an empty glass turntable.

Fulgor Milano LOCK ON: the drawer and its controls are locked

On the Distinto F7DMW24S2 drawer, a three-second touch on CONTROL LOCK freezes the keypad and the automatic door mechanism, in either the open or closed position, and the display reads LOCK ON.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Fulgor Milano

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What LOCK ON
actually means.

On the Distinto F7DMW24S2 drawer, a three-second touch on CONTROL LOCK freezes the keypad and the automatic door mechanism, in either the open or closed position, and the display reads LOCK ON. The F4MWO24S1 microwave uses the older CHILD LOCK wording for its keypad lock.

Fulgor Milano microwave display · also shown as LOCK OFF, CHILD LOCK

What to do when LOCK ON shows on the microwave

Before you book,
in this order.

Each step comes from Fulgor Milano's own guidance for LOCK ON on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

On the drawer, touch and hold CONTROL LOCK for three seconds until the display reads LOCK OFF.

02

On the F4MWO24S1, touch HELP and then STOP/CLEAR to cancel CHILD LOCK.

03

Try the Open pad again once the lock is off.

04

If the drawer still will not move with the lock off, book a visit for the drawer motor and its switches.

Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

What not to do

LOCK ON is a chosen setting and not a jammed drawer. Fulgor even recommends it for cleaning, so a drawer that stays put after a wipe-down has usually just been locked.

What you may
notice with it.

The microwave problems LOCK ON tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

In Fulgor Milano's own words

The display shows LOCK ON.
Fulgor Milano F7DMW24S2 microwave drawer use and care manual (archived copy) Fulgor Milano F7DMW24S2 microwave drawer use and care manual (archived copy) Fulgor Milano F7DMW24S2 microwave drawer use and care manual (archived copy) Fulgor Milano F4MWO24S1 microwave use and care manual (archived copy)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. F7DMW24S2 Distinto microwave drawer: LOCK ON / LOCK OFF. F4MWO24S1 24-inch microwave: CHILD LOCK.

Fulgor Milano LOCK ON microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about LOCK ON.

Can I clear LOCK ON myself?
On the drawer, touch and hold CONTROL LOCK for three seconds until the display reads LOCK OFF.
Why will my Fulgor Milano microwave drawer not open after cleaning?
Fulgor tells owners to lock the drawer before cleaning, and it stays locked until you undo it. Hold CONTROL LOCK for three seconds and watch for LOCK OFF.
Can the drawer be locked while it is open?
Yes. The lock holds the drawer in whichever position it is in, so an open drawer that will not close may simply be locked open.
What if LOCK OFF shows but the drawer still does not move?
Then the setting is not the cause. The drawer motor, its gears or its position switches need testing, so book a visit.

Back to your everyday

Still showing LOCK ON?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair