The keypad of a built-in microwave in a tall cabinet, a small padlock symbol lit on the plain display, the mesh-window door closed on an empty glass turntable.

Fisher & Paykel DEMO ON: showroom mode, the microwave will not heat

Demonstration mode lets a store show the controls without cooking.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What DEMO ON
actually means.

Demonstration mode lets a store show the controls without cooking. The timer counts down far faster than real time and nothing heats, which from the kitchen looks exactly like a failed magnetron.

Fisher & Paykel microwave display · also shown as DEMO, DEMO ON DURING DEMO NO OVEN POWER

What to do when DEMO ON shows on the microwave

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for DEMO ON on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Watch the timer: if it races down, demo mode is the likely cause.

02

On the CMOH-30SS and MO-24SS, touch CLOCK, 0 and STOP/CLEAR to cancel it.

03

On the OMD24 drawers, open the settings under TIMER SETTINGS (seventh press) and press START/+30 SEC once to turn it off.

04

If the microwave still does not heat with demo mode off, book a visit.

Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

What not to do

Demo mode is a setting, not a broken high-voltage section, and it will not trip a breaker or make a noise. It often comes on after a keypress sequence during setup or cleaning, so check it before assuming the magnetron has gone.

What you may
notice with it.

The microwave problems DEMO ON tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

In Fisher & Paykel's own words

DEMO ON DURING DEMO NO OVEN POWER and DEMO will appear in the display.
Fisher & Paykel CMOH-30SS convection microwave hood combination user guide Fisher & Paykel OMD24SPX1 / OMD24SDB1 microwave drawer user guide Fisher & Paykel CMOH-30SS convection microwave hood combination user guide

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. CMOH-30SS: DEMO ON DURING DEMO NO OVEN POWER and DEMO. MO-24SS and CMO-24SS: DEMO ON DURING DEMO NO OVEN POWER. OMD24 drawers: Demo Mode in the settings list. Speed ovens: DEMO page in the setup menu.

Fisher & Paykel DEMO ON microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about DEMO ON.

Can I clear DEMO ON myself?
Watch the timer: if it races down, demo mode is the likely cause.
Why does my Fisher & Paykel microwave count down fast and not heat?
That is the signature of demo mode. The display runs the program at high speed with the magnetron off, so food stays cold.
How did demo mode get turned on?
It is set by a short key sequence with a three-second hold, which can happen by accident while setting up or cleaning the panel. Showroom units are sometimes delivered with it still on.
How do I turn off demo on a Fisher & Paykel speed oven?
On the OM24NDB1 and OM30NPX1, use the arrows to reach the DEMO page in the menu, choose off and confirm. If the oven still will not heat afterward, book a visit.

Back to your everyday

Still showing DEMO ON?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair