KitchenAid E24: the convection cavity passed 500 degrees
On a KitchenAid convection hood combination the control watches the cavity temperature and stops everything at roughly 500°F.
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- Sensors and temperature
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- Source: KitchenAid
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What E24
actually means.
On a KitchenAid convection hood combination the control watches the cavity temperature and stops everything at roughly 500°F. E24 means that limit was reached, either because the heat really ran away or because a temperature or gas sensor, or the board, gave a false reading.
KitchenAid microwave display
What to do when E24 shows on the microwaveKind of codeSensors and temperature
The control has stopped trusting what one of its sensors reports: the cook or humidity sensor that ends a sensor reheat when steam rises, or a thermal cutout that trips when the cavity or the magnetron runs too hot. A cutout that opens stops the microwave mid-cycle and often recovers once it cools; one that keeps tripping, or a sensor program that shuts off at once every time, needs the sensor, its wiring or the airflow behind it checked.
Usually leads toMicrowave control board and touchpad repair
Tracing a dead display, keys that do not answer or a code that keeps returning to the keypad, the ribbon, the relays or the main board, and replacing only the part that failed.
Shows up asWhat a Microwave Error Code Is Telling You
A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.
MakeKitchenAid
KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press.
SourceKitchenAid Product Help, over-the-range microwave: E24
Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. E24 applies only to models with convection.
Before you book,
in this order.
Each step comes from KitchenAid's own guidance for E24 on its microwaves. Follow it to the end: the last card says whether this is a visit.
Leave the door closed and let the unit cool completely before touching anything.
Switch the microwave off at the breaker for one full minute, then switch it back on.
If there is smoke or flame inside, keep the door shut, leave the breaker off and do not restart it.
If E24 returns on the next convection cycle, book a visit.
Still there?
It usually turns into microwave control board and touchpad repair. Book with the code and the model number.
What not to do
E24 is not a normal part of broiling or air frying, which run well below that limit. It is also different from E23, which reports too little heat rather than too much.
What you may
notice with it.
The microwave problems E24 tends to arrive with. Answer these at the microwave before anyone is booked.
All problems
Where E24 usually leads
Microwave control board and touchpad repair.
KitchenAid
microwaves.
KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press.
KitchenAid microwave repairMore KitchenAid codes
All 22 KitchenAid codesSensors and temperature on other makes
Microwave hood combination
The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.
Built-in microwave
A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.
Countertop microwave
A microwave that stands on the counter or a shelf and plugs into an outlet beside it, from a compact model for a dorm to a large inverter or convection unit in a busy family kitchen.
In KitchenAid's own words
The oven reached an overheat condition of 500F (260C).
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. E24 applies only to models with convection.
KitchenAid E24 microwave repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E24.
Can I clear E24 myself?
What should I do right after my KitchenAid shows E24?
Is E24 on a KitchenAid always a real overheat?
Can I keep using the microwave function after E24?
Back to your everyday
Still showing E24?
Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.