Viking LOCK ON: the microwave's control panel is locked
Every current Viking microwave can lock its panel against small hands.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Viking
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or call (844) 393-5858
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What LOCK ON
actually means.
Every current Viking microwave can lock its panel against small hands. Depending on the model, the lock is set with Help and a number, with a long press on STOP/Clear, or with a Control Lock pad, and a touched pad brings up the lock word. On the DrawerMicro, the lock also holds the motorized drawer in place so it cannot open or close during cleaning.
Viking microwave display · also shown as CHILD LOCK ON, LOCK, LOCK OFF
What to do when LOCK ON shows on the microwaveKind of codeMode, not a failure
Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.
Usually leads toNo repair
On the RVM320 and RVMH330, touch Help and then STOP/Clear to cancel the lock.
Shows up asWhat a Microwave Error Code Is Telling You
A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.
MakeViking
Viking microwaves repaired in your home, beginning with a short run on high power and a look through the door window.
SourceViking RVM320 3 Series 30-inch microwave use and care manual
RVM320 shows CHILD LOCK ON, RVMHC330 and VMOC506 show LOCK, VMOD5240 and VMDD5306 show LOCK ON; the key sequence differs by model.
Before you book,
in this order.
Each step comes from Viking's own guidance for LOCK ON on its microwaves. Follow it to the end: the last card says whether this is a visit.
On the RVM320 and RVMH330, touch Help and then STOP/Clear to cancel the lock.
On the VMOD DrawerMicro, hold the Control Lock pad for 3 seconds until LOCK OFF shows; on the VMDD drop-down door, hold STOP/CLEAR for 3 seconds.
If the lock word disappears but the pads still do nothing, switch off the breaker for a minute, restore it and book a visit if the panel stays dead.
Cleared?
The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.
What not to do
The lock is not the two-step door release on the VMOC506 and VMOS501, which asks you to touch DOOR before pressing the push button while a cycle is running. It is not a touch panel failure either, as long as the lock word appears when a pad is pressed.
What you may
notice with it.
The microwave problems LOCK ON tends to arrive with. Answer these at the microwave before anyone is booked.
All problems
No repair indicated
Nothing to repair.
Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.
Viking
microwaves.
Viking microwaves repaired in your home, beginning with a short run on high power and a look through the door window.
Viking microwave repairMore Viking codes
Mode, not a failure on other makes
Microwave hood combination
The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.
Built-in microwave
A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.
Microwave drawer
A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you.
In Viking's own words
Should a pad be touched, CHILD LOCK ON will appear in the display.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. RVM320 shows CHILD LOCK ON, RVMHC330 and VMOC506 show LOCK, VMOD5240 and VMDD5306 show LOCK ON; the key sequence differs by model.
Viking LOCK ON microwave repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about LOCK ON.
Can I clear LOCK ON myself?
My Viking DrawerMicro will not open and shows LOCK ON. Is the motor broken?
How do I unlock a Viking RVMH330 microwave hood combination?
Can I turn off the two-step door release on my Viking VMOC506?
Back to your everyday
Still showing LOCK ON?
Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.