The keypad of a built-in microwave in a tall cabinet, a small padlock symbol lit on the plain display, the mesh-window door closed on an empty glass turntable.

Gaggenau child lock symbol: the display and control ring are locked

The child lock on Gaggenau's Expressive combi-microwave locks both the touch display and the stainless control ring, and it can be set even during cooking.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Gaggenau

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What Child lock
actually means.

The child lock on Gaggenau's Expressive combi-microwave locks both the touch display and the stainless control ring, and it can be set even during cooking. Releasing it takes a press-and-hold of about two seconds on the lock key.

Gaggenau microwave display · also shown as Childproof lock

What to do when Child lock shows on the microwave

Before you book,
in this order.

Each step comes from Gaggenau's own guidance for Child lock on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Press and hold the child lock key for about 2 seconds.

02

Set the appliance as usual once the symbol goes out.

03

If the display stays unresponsive with no lock symbol, cut the breaker for about 10 seconds and restore it; book a visit if nothing changes.

Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

What not to do

An unresponsive display with the lock symbol is not a failed touch panel. Without the symbol, it is a different problem and needs a power reset or a visit.

What you may
notice with it.

The microwave problems Child lock tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

In Gaggenau's own words

The Childproof lock is activated.
Gaggenau GM450/451 720 built-in microwave Use and Care Manual (Expressive series) Gaggenau GM450/451 720 built-in microwave Use and Care Manual (Expressive series) Gaggenau BMP 250/251 710 combi-microwave oven Use and care manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Expressive series GM450/451 720 (manual 9001954868). On the BMP 250/251 the lock is held for at least 6 seconds with the selector at 0.

Gaggenau Child lock microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about Child lock.

Can I clear Child lock myself?
Press and hold the child lock key for about 2 seconds.
Why can't I turn the control ring on my Gaggenau?
If the child lock symbol is on the display, the ring is locked along with the screen. Hold the lock key for about two seconds.
Can the Gaggenau child lock be set while food is cooking?
Yes, Gaggenau allows it during operation, which is why it sometimes appears mid-cycle.
How is the lock released on an older Gaggenau BMP model?
On the BMP 250/251 the lock is tied to the 0 symbol, which is held for at least six seconds with the selector at 0.

Back to your everyday

Still showing Child lock?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair