The membrane keypad beside the door of a countertop microwave, the display showing plain digits and one key worn smooth at its center.

Gaggenau Exx: a numbered error on a Gaggenau combi-microwave

Gaggenau does not list what each number means.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Control board and touchpad
  • Microwave control board and touchpad repair
  • Source: Gaggenau

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What Exx
actually means.

Gaggenau does not list what each number means. On the Expressive series GM models you confirm the message on the display; on the older BMP 250/251 you turn the selector to 0. If the message goes away, Gaggenau treats it as a single event. If it stays or keeps returning, the number is passed to service.

Gaggenau microwave display · also shown as Exxx

What to do when Exx shows on the microwave

Before you book,
in this order.

Each step comes from Gaggenau's own guidance for Exx on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Note the exact number shown.

02

On a GM model, confirm the message on the display; on a BMP model, turn the program selector to 0.

03

If the message clears, carry on and watch for it; if it stays or returns, book a visit and give the number.

Still there?

It usually turns into microwave control board and touchpad repair. Book with the code and the model number.

What not to do

Exx is not the same as E300 on the BMP models, which Gaggenau explains separately as a wiring or supply problem at first power-up. A display showing Initialization is also not an error.

What you may
notice with it.

The microwave problems Exx tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

Where Exx usually leads

Microwave control board and touchpad repair.

Control board, keypad membrane or display · moderate to highest.

In Gaggenau's own words

If the display no longer shows the error message, it was a one-off problem.
Gaggenau GM450/451 720 built-in microwave Use and Care Manual (Expressive series) Gaggenau GM450/451 720 built-in microwave Use and Care Manual (Expressive series) Gaggenau BMP 250/251 710 combi-microwave oven Use and care manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Expressive series GM450/451 720 (manual 9001954868) show Exx; the earlier 200 series BMP 250/251 710 combi-microwaves (manual 9001287041) show Exxx.

Gaggenau Exx microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about Exx.

Can I clear Exx myself?
Note the exact number shown. If it comes back, it needs a visit.
Does Gaggenau publish what each E-number means?
No. The manuals say only that an error occurred and ask you to pass the number on if it repeats.
My Gaggenau error disappeared after I confirmed it. Is that the end of it?
Gaggenau calls that a one-off. Keep a note of the number in case it returns.
Why is my old Gaggenau showing four characters and the new one three?
The BMP 250/251 manual writes it as Exxx, while the Expressive series manual writes Exx. Treat both the same way.

Back to your everyday

Still showing Exx?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair