The keypad of a built-in microwave in a tall cabinet, a small padlock symbol lit on the plain display, the mesh-window door closed on an empty glass turntable.

Café FOOD: the drawer did not see the door open

The CWL112 drawer assumes the cavity is empty when it has not been opened since it last ran, so it shows FOOD instead of starting.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Café

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

Before you book,
in this order.

Each step comes from Café's own guidance for FOOD on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Open the drawer, set the food in place and close it fully.

02

Start the program again.

03

If FOOD shows even after the drawer was opened, book a visit so the door switch can be checked.

Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

What not to do

FOOD is not a heating problem. When it appears after the drawer was clearly opened, the switch that senses the drawer is the part in question.

What you may
notice with it.

The microwave problems FOOD tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

In Café's own words

The control detected that the door has not been opened (food/beverage has not been placed
Café CWL112 microwave drawer owner's manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Only the CWL112 drawer manual lists FOOD among Café's microwaves.

Café FOOD microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about FOOD.

Can I clear FOOD myself?
Open the drawer, set the food in place and close it fully.
Why does my Café drawer show FOOD?
It has not seen the drawer open since the last cycle. Open it, add the food and start again.
My Café drawer shows FOOD though I just used it. What's wrong?
The control did not register the drawer moving, which points at a door switch. Have it checked before you keep using it.
Can I use the Café drawer to reheat the same plate twice without opening it?
The drawer asks for the door to be opened between cycles; open and close it, then start the second run.

Back to your everyday

Still showing FOOD?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair