The membrane keypad beside the door of a countertop microwave, the display showing plain digits and one key worn smooth at its center.

KitchenAid F9Q1: a command from the touch pad did not go through

Where F2 and E03 are the keypad reporting trouble, F9Q1 is the board noticing that an instruction never arrived properly from the touch pad.

(844) 393-5858

Mon–Sat, 8am–8pm

  • Control board and touchpad
  • Microwave control board and touchpad repair
  • Source: KitchenAid

Book a visit

Three short steps, about a minute.

or call (844) 393-5858

What F9Q1
actually means.

Where F2 and E03 are the keypad reporting trouble, F9Q1 is the board noticing that an instruction never arrived properly from the touch pad. The result on the kitchen side is keys that work some of the time or not at all.

KitchenAid microwave display · also shown as F9 Q1

What to do when F9Q1 shows on the microwave

Before you book,
in this order.

Each step comes from KitchenAid's own guidance for F9Q1 on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Switch the microwave off at the breaker for one full minute, then switch it back on.

02

Leave it idle for a minute and watch the display; if the code does not return, run a short test cycle.

03

Press one key at a time with a firm, dry fingertip.

04

Book a visit if F9Q1 persists; the touch pad is usually replaced on its own.

Still there?

It usually turns into microwave control board and touchpad repair. Book with the code and the model number.

What not to do

F9Q1 is not related to heating, the fan or the door. It is also not the Control Lock, which shows LOC or a padlock rather than a code.

What you may
notice with it.

The microwave problems F9Q1 tends to arrive with. Answer these at the microwave before anyone is booked.

All problems

Where F9Q1 usually leads

Microwave control board and touchpad repair.

Control board, keypad membrane or display · moderate to highest.

In KitchenAid's own words

There may a problem with the User Interface (Touch Pad) or the associated wiring.
KitchenAid Product Help, over-the-range microwave: F9Q1 KitchenAid Product Help, over-the-range microwave: F9Q1

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation.

KitchenAid F9Q1 microwave repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family warming plates of food at a built-in microwave in a bright kitchen
For the heart of your home.

Questions
about F9Q1.

Can I clear F9Q1 myself?
Switch the microwave off at the breaker for one full minute, then switch it back on. If it comes back, it needs a visit.
Why do only some keys work on my KitchenAid with F9Q1?
Part of the touch pad circuit is not getting its signal to the board, which is exactly what F9Q1 describes.
Is F9Q1 on a KitchenAid a board or a touch pad problem?
KitchenAid names the touch pad and its wiring. The board is kept unless testing shows otherwise.
Should I keep resetting a KitchenAid that shows F9Q1?
One reset is fine. If the code returns, repeated resets will not fix a worn touch pad.

Back to your everyday

Still showing F9Q1?

Three details make the booking useful: the characters or beeps just as they appeared, every character of the model number, and whether a cup of water still warms up. With those, the technician arrives already halfway to the answer.

(844) 393-5858 Schedule a repair