--- title: "Viking WELCOME on the display: power was cut and the program was erased" description: "What WELCOME means on Viking WELCOME on the display: power was cut and the program was eraseds, what to check before booking, and when it is not a failure at…" url: "https://microwaverepair.center/error-codes/viking-welcome/" --- # Viking WELCOME on the display: power was cut and the program was erased When a Viking microwave gets power back, it shows WELCOME, followed on some models by PRESS CLEAR AND PRESS CLOCK or TOUCH CLEAR. ## What WELCOME actually means. When a Viking microwave gets power back, it shows WELCOME, followed on some models by PRESS CLEAR AND PRESS CLOCK or TOUCH CLEAR. The outage wipes the clock and any cooking program that was running, so the unit is waiting to be set up again. Viking microwave display · also shown as WELCOME PRESS CLEAR AND PRESS CLOCK, WELCOME TOUCH CLEAR What to do when WELCOME shows on the microwave ### Kind of code Power and supply The microwave has noticed trouble with the power reaching it: an outage or a brownout that interrupted a cycle, a voltage too low for the magnetron to start, or a supply that dipped when something else on the circuit switched on. As often as not the cause is the circuit, the outlet in the cabinet above or the breaker rather than the unit; a main fuse that blows again after a reset points inside, where only a technician goes. ### Usually leads to Microwave diagnostic visit A visit that times a cup of water against the clock, checks the door and its switches, then tests the high-voltage section, the controls and the moving parts one at a time until a single part is named. ### Shows up as What a Microwave Error Code Is Telling You A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared. ### Make Viking Viking microwaves repaired in your home, beginning with a short run on high power and a look through the door window. ### Source Viking VMOC506 5 Series 30-inch convection microwave use and care manual VMOC506 prints WELCOME PRESS CLEAR AND PRESS CLOCK, VMDD5306 prints WELCOME TOUCH CLEAR, and the RVMHC330 hood combination shows WELCOME. ## Before you book, in this order. Each step comes from Viking's own guidance for WELCOME on its microwaves. Follow it to the end: the last card says whether this is a visit. 01 Touch Stop/Clear and set the clock. 02 Start any interrupted cooking again from the beginning. 03 If WELCOME returns during cooking with no outage in the house, check the breaker and book a visit to look at the supply to the microwave. ### Still there? It usually turns into [microwave diagnostic visit](https://microwaverepair.center/services/diagnostic-visit/). Book with the code and the model number. ### What not to do WELCOME is not an alarm or a request for service by itself. It is also not the ERROR that Viking shows for a wrong clock entry, which can follow if the time is keyed in incorrectly. ## What you may notice with it. The microwave problems WELCOME tends to arrive with. Answer these at the microwave before anyone is booked. [All problems](https://microwaverepair.center/problems/) Before you call ### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/) [All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/) It also comes with - [**Microwave Display Dark, Dim or Scrambled**](https://microwaverepair.center/problems/microwave-display-not-working/) - [**Microwave Trips the Breaker or Blows a Fuse**](https://microwaverepair.center/problems/microwave-tripping-breaker/) Problem ### What a Microwave Error Code Is Telling You 7 causes, cheapest first Where WELCOME usually leads ## Microwave diagnostic visit. Book a visit [What the job involves](https://microwaverepair.center/services/diagnostic-visit/) ## Viking microwaves. Viking microwaves repaired in your home, beginning with a short run on high power and a look through the door window. [Viking microwave repair](https://microwaverepair.center/brands/viking/) More Viking codes [ERROR](https://microwaverepair.center/error-codes/viking-error/) [LOCK ON](https://microwaverepair.center/error-codes/viking-lock-on/) [DEMO ON](https://microwaverepair.center/error-codes/viking-demo-on/) [ERROR 2 HOUR MAX TIME TOUCH CLEAR](https://microwaverepair.center/error-codes/viking-error-2-hour-max-time/) Power and supply on other makes [Bertazzoni SERVICE](https://microwaverepair.center/error-codes/bertazzoni-service/) [Bosch ENJOY YOUR MICROWAVE TOUCH CLEAR](https://microwaverepair.center/error-codes/bosch-enjoy-your-microwave/) [Café PF](https://microwaverepair.center/error-codes/cafe-pf/) [Dacor WELCOME PRESS CLEAR AND PRESS CLOCK](https://microwaverepair.center/error-codes/dacor-welcome/) [Fisher & Paykel WELCOME PRESS CLEAR AND PRESS CLOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-welcome/) [Fulgor Milano WELCOME PRESS CLEAR AND PRESS CLOCK](https://microwaverepair.center/error-codes/fulgor-milano-welcome/) [Gaggenau E300](https://microwaverepair.center/error-codes/gaggenau-e300/) [GE Profile PF](https://microwaverepair.center/error-codes/ge-profile-pf/) [All 20 codes of this kind](https://microwaverepair.center/error-codes/#family-power) Viking builds this ### Microwave hood combination The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it. Viking builds this ### Built-in microwave A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat. Viking builds this ### Microwave drawer A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you. ## In Viking's own words > the display will intermittently show WELCOME PRESS CLEAR AND PRESS CLOCK after the power is reinstated. [Viking VMOC506 5 Series 30-inch convection microwave use and care manual](https://middleby-cdn.com/usermanuals/Viking_VMOC506_Microwave_UserManual.pdf) [Viking VMOC506 5 Series 30-inch convection microwave use and care manual](https://middleby-cdn.com/usermanuals/Viking_VMOC506_Microwave_UserManual.pdf) [Viking VMDD5306 drop-down door convection/speed microwave manual](https://middleby-cdn.com/usermanuals/Viking_VMDD_Microwave_Manual_1.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. VMOC506 prints WELCOME PRESS CLEAR AND PRESS CLOCK, VMDD5306 prints WELCOME TOUCH CLEAR, and the RVMHC330 hood combination shows WELCOME. ## Viking WELCOME microwave repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Touch Stop/Clear and set the clock. If it comes back, it needs a visit. ### My Viking microwave shows WELCOME every few days. Why? Each WELCOME means power dropped. If the rest of the house did not lose power, a breaker, a shared circuit or a loose connection behind the unit is the likely cause. ### Do I have to restart food that was cooking when WELCOME appeared on my Viking? Yes. The manual says the program is erased by the outage, so check the food and start again. ### Why does my Viking microwave hood combination show WELCOME after installation? That is the first-power screen. Touch Stop/Clear, set the clock and it goes away. --- **[Read on the site: Viking WELCOME on the display: power was cut and the program was erased](https://microwaverepair.center/error-codes/viking-welcome/)** **[Book a visit with MicrowaveRepair.center](https://microwaverepair.center/schedule/)**