---
title: "Viking LOCK ON: the microwave's control panel is locked"
description: "What LOCK ON means on Viking LOCK ON: the microwave's control panel is lockeds, what to check before booking, and when it is not a failure at all."
url: "https://microwaverepair.center/error-codes/viking-lock-on/"
---

# Viking LOCK ON: the microwave's control panel is locked

Every current Viking microwave can lock its panel against small hands.

## What LOCK ON actually means.

Every current Viking microwave can lock its panel against small hands. Depending on the model, the lock is set with Help and a number, with a long press on STOP/Clear, or with a Control Lock pad, and a touched pad brings up the lock word. On the DrawerMicro, the lock also holds the motorized drawer in place so it cannot open or close during cleaning.

Viking microwave display · also shown as CHILD LOCK ON, LOCK, LOCK OFF

What to do when LOCK ON shows on the microwave

### Kind of code Mode, not a failure

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

### Usually leads to No repair

On the RVM320 and RVMH330, touch Help and then STOP/Clear to cancel the lock.

### Shows up as What a Microwave Error Code Is Telling You

A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.

### Make Viking

Viking microwaves repaired in your home, beginning with a short run on high power and a look through the door window.

### Source Viking RVM320 3 Series 30-inch microwave use and care manual

RVM320 shows CHILD LOCK ON, RVMHC330 and VMOC506 show LOCK, VMOD5240 and VMDD5306 show LOCK ON; the key sequence differs by model.

## Before you book, in this order.

Each step comes from Viking's own guidance for LOCK ON on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

On the RVM320 and RVMH330, touch Help and then STOP/Clear to cancel the lock.

02

On the VMOD DrawerMicro, hold the Control Lock pad for 3 seconds until LOCK OFF shows; on the VMDD drop-down door, hold STOP/CLEAR for 3 seconds.

03

If the lock word disappears but the pads still do nothing, switch off the breaker for a minute, restore it and book a visit if the panel stays dead.

### Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

### What not to do

The lock is not the two-step door release on the VMOC506 and VMOS501, which asks you to touch DOOR before pressing the push button while a cycle is running. It is not a touch panel failure either, as long as the lock word appears when a pad is pressed.

## What you may notice with it.

The microwave problems LOCK ON tends to arrive with. Answer these at the microwave before anyone is booked.

[All problems](https://microwaverepair.center/problems/)

Before you call

### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/)

[All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/)

It also comes with

- [**Microwave Touchpad Ignores Key Presses**](https://microwaverepair.center/problems/microwave-touchpad-not-responding/)
- [**Microwave Drawer Won't Open or Close**](https://microwaverepair.center/problems/microwave-drawer-not-opening/)

Problem

### What a Microwave Error Code Is Telling You

7 causes, cheapest first

No repair indicated

## Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

[How to read what your microwave is telling you](https://microwaverepair.center/problems/microwave-error-code/)

## Viking microwaves.

Viking microwaves repaired in your home, beginning with a short run on high power and a look through the door window.

[Viking microwave repair](https://microwaverepair.center/brands/viking/)

More Viking codes

[ERROR](https://microwaverepair.center/error-codes/viking-error/) [DEMO ON](https://microwaverepair.center/error-codes/viking-demo-on/) [WELCOME](https://microwaverepair.center/error-codes/viking-welcome/) [ERROR 2 HOUR MAX TIME TOUCH CLEAR](https://microwaverepair.center/error-codes/viking-error-2-hour-max-time/)

Mode, not a failure on other makes

[Bertazzoni LOCK](https://microwaverepair.center/error-codes/bertazzoni-lock/) [Bosch LOCK ON](https://microwaverepair.center/error-codes/bosch-lock-on/) [Café CONTROL LOCKED](https://microwaverepair.center/error-codes/cafe-control-locked/) [Dacor LOCK ON](https://microwaverepair.center/error-codes/dacor-lock-on/) [Fisher & Paykel LOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-lock/) [Fulgor Milano LOCK ON](https://microwaverepair.center/error-codes/fulgor-milano-lock-on/) [Gaggenau Demo mode](https://microwaverepair.center/error-codes/gaggenau-demo-mode/) [GE Profile LOC](https://microwaverepair.center/error-codes/ge-profile-loc/)

[All 45 codes of this kind](https://microwaverepair.center/error-codes/#family-mode)

Viking builds this

### Microwave hood combination

The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.

Viking builds this

### Built-in microwave

A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.

Viking builds this

### Microwave drawer

A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you.

## In Viking's own words

> Should a pad be touched, CHILD LOCK ON will appear in the display.

[Viking RVM320 3 Series 30-inch microwave use and care manual](https://middleby-cdn.com/usermanuals/Viking_RVM320SS_Microwave_UserManual.pdf) [Viking VMOD5240 DrawerMicro oven use and care manual](https://middleby-cdn.com/usermanuals/Viking_VMOD_Microwave_Manual_1.pdf) [Viking VMDD5306 drop-down door convection/speed microwave manual](https://middleby-cdn.com/usermanuals/Viking_VMDD_Microwave_Manual_1.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. RVM320 shows CHILD LOCK ON, RVMHC330 and VMOC506 show LOCK, VMOD5240 and VMDD5306 show LOCK ON; the key sequence differs by model.

## Viking LOCK ON microwave repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://microwaverepair.center/locations/)

[Tampa Bay](https://microwaverepair.center/locations/tampa-bay/) FL · 31 areas

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For the heart of your home.

## Questions about LOCK ON.

### Can I clear LOCK ON myself?

On the RVM320 and RVMH330, touch Help and then STOP/Clear to cancel the lock.

### My Viking DrawerMicro will not open and shows LOCK ON. Is the motor broken?

Probably not. The lock holds the automatic drawer mechanism as well as the pads, so hold the Control Lock pad for 3 seconds and try Open again.

### How do I unlock a Viking RVMH330 microwave hood combination?

Touch Help and then STOP/Clear, as the 3 Series manual describes. The display returns to the clock when the lock is off.

### Can I turn off the two-step door release on my Viking VMOC506?

Yes. That is a separate safety feature from the panel lock, and the manual explains how to switch it off under Unlock Door in the Help settings.

---

**[Read on the site: Viking LOCK ON: the microwave's control panel is locked](https://microwaverepair.center/error-codes/viking-lock-on/)**

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