--- title: "Smeg LOCKED: the microwave drawer's child lock is on" description: "What LOCKED means on Smeg LOCKED: the microwave drawer's child lock is ons, what to check before booking, and when it is not a failure at all." url: "https://microwaverepair.center/error-codes/smeg-locked/" --- # Smeg LOCKED: the microwave drawer's child lock is on The MWD24XU sets its lock with a three-second hold on the lock key in standby; it beeps and shows LOCKED. ## What LOCKED actually means. The MWD24XU sets its lock with a three-second hold on the lock key in standby; it beeps and shows LOCKED. A second three-second hold releases it. Smeg's OTR24XU and OTR316XU hood models use a long press on STOP/CLEAR for the same lock. Smeg microwave display · also shown as lock icon What to do when LOCKED shows on the microwave ### Kind of code Mode, not a failure Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again. ### Usually leads to No repair Hold the child lock key on the drawer for three seconds until it beeps. ### Shows up as What a Microwave Error Code Is Telling You A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared. ### Make Smeg Smeg microwaves checked on site, with attention to the door hinge, the latch and whether the cavity lamp lights as the door swings open. ### Source Smeg MWD24XU microwave drawer instruction manual MWD24XU microwave drawer: LOCKED. OTR24XU and OTR316XU hood models: a child lock set with STOP/CLEAR. ## Before you book, in this order. Each step comes from Smeg's own guidance for LOCKED on its microwaves. Follow it to the end: the last card says whether this is a visit. 01 Hold the child lock key on the drawer for three seconds until it beeps. 02 Check that LOCKED has cleared and the Open key works. 03 On an OTR hood model, hold STOP/CLEAR for three seconds instead. 04 A lock that refuses to release needs the keypad checked on a visit. ### Cleared? The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back. ### What not to do LOCKED is a setting, not a jammed drawer motor. A drawer that will not open with the lock off is a separate problem with the drawer mechanism. ## What you may notice with it. The microwave problems LOCKED tends to arrive with. Answer these at the microwave before anyone is booked. [All problems](https://microwaverepair.center/problems/) Before you call ### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/) [All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/) It also comes with - [**Microwave Drawer Won't Open or Close**](https://microwaverepair.center/problems/microwave-drawer-not-opening/) - [**Microwave Touchpad Ignores Key Presses**](https://microwaverepair.center/problems/microwave-touchpad-not-responding/) Problem ### What a Microwave Error Code Is Telling You 7 causes, cheapest first No repair indicated ## Nothing to repair. Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again. [How to read what your microwave is telling you](https://microwaverepair.center/problems/microwave-error-code/) ## Smeg microwaves. Smeg microwaves checked on site, with attention to the door hinge, the latch and whether the cavity lamp lights as the door swings open. [Smeg microwave repair](https://microwaverepair.center/brands/smeg/) More Smeg codes [SAFE](https://microwaverepair.center/error-codes/smeg-safe/) [ERRx](https://microwaverepair.center/error-codes/smeg-errx/) [Flashing clock](https://microwaverepair.center/error-codes/smeg-clock-flashing/) Mode, not a failure on other makes [Bertazzoni LOCK](https://microwaverepair.center/error-codes/bertazzoni-lock/) [Bosch LOCK ON](https://microwaverepair.center/error-codes/bosch-lock-on/) [Café CONTROL LOCKED](https://microwaverepair.center/error-codes/cafe-control-locked/) [Dacor LOCK ON](https://microwaverepair.center/error-codes/dacor-lock-on/) [Fisher & Paykel LOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-lock/) [Fulgor Milano LOCK ON](https://microwaverepair.center/error-codes/fulgor-milano-lock-on/) [Gaggenau Demo mode](https://microwaverepair.center/error-codes/gaggenau-demo-mode/) [GE Profile LOC](https://microwaverepair.center/error-codes/ge-profile-loc/) [All 46 codes of this kind](https://microwaverepair.center/error-codes/#family-mode) Smeg builds this ### Microwave hood combination The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it. Smeg builds this ### Built-in microwave A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat. Smeg builds this ### Microwave drawer A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you. ## In Smeg's own words > sounds and "LOCKED" will display. [Smeg MWD24XU microwave drawer instruction manual](https://doc.smeg.it/qr/914780271/ALL) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. MWD24XU microwave drawer: LOCKED. OTR24XU and OTR316XU hood models: a child lock set with STOP/CLEAR. ## Smeg LOCKED microwave repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Hold the child lock key on the drawer for three seconds until it beeps. ### Why does my Smeg microwave drawer show LOCKED? The child lock was turned on with a three-second press. Hold the same key for three seconds to release it. ### Will LOCKED keep the Smeg drawer from opening? The lock is there to stop the unit being operated by children, so release it first and then press Open. ### What if the drawer stops halfway when opening? Pressing Open or Close while the drawer is moving stops it, and a second press starts it again. If it stops on its own, book a visit. --- **[Read on the site: Smeg LOCKED: the microwave drawer's child lock is on](https://microwaverepair.center/error-codes/smeg-locked/)** **[Book a visit with MicrowaveRepair.center](https://microwaverepair.center/schedule/)**