---
title: "Sharp DEMO ON: the drawer is in showroom mode and will not heat"
description: "What DEMO ON means on Sharp DEMO ON: the drawer is in showroom mode and will not heats, what to check before booking, and when it is not a failure at all."
url: "https://microwaverepair.center/error-codes/sharp-demo-on/"
---

# Sharp DEMO ON: the drawer is in showroom mode and will not heat

Sharp drawers have a demonstration mode for showrooms.

## What DEMO ON actually means.

Sharp drawers have a demonstration mode for showrooms. In it the display works and the time counts down fast, but the drawer does not heat. It is switched on and off from the HELP/SETTINGS pad (TIMER/SETTINGS on newer drawers).

Sharp microwave display

What to do when DEMO ON shows on the microwave

### Kind of code Mode, not a failure

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

### Usually leads to No repair

Touch HELP/SETTINGS five times until the display asks DEMO OFF? (TIMER/SETTINGS eight times on the SMD2489ES).

### Shows up as What a Microwave Error Code Is Telling You

A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.

### Make Sharp

Sharp microwaves repaired in the kitchen, including drawer models under the counter, countertop units and those mounted over the burners.

### Source Sharp SMD2470AS / SMD2470AH / SMD3070AS Microwave Drawer operation manual

Printed in the SMD2470 / SMD3070, SMD2480 and SMD2489 drawer manuals.

## Before you book, in this order.

Each step comes from Sharp's own guidance for DEMO ON on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

Touch HELP/SETTINGS five times until the display asks DEMO OFF? (TIMER/SETTINGS eight times on the SMD2489ES).

02

Touch START/+30 SEC to confirm.

03

Test with a cup of water; if it still does not heat with demo off, book a visit.

### Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

### What not to do

A drawer in demo mode is not broken, even though nothing gets warm. Sharp lists demo mode as a cause of both a drawer that will not operate and food that is not heated.

## What you may notice with it.

The microwave problems DEMO ON tends to arrive with. Answer these at the microwave before anyone is booked.

[All problems](https://microwaverepair.center/problems/)

Before you call

### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/)

[All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/)

It also comes with

- [**Microwave Runs but Food Stays Cold**](https://microwaverepair.center/problems/microwave-not-heating/)

Problem

### What a Microwave Error Code Is Telling You

7 causes, cheapest first

No repair indicated

## Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

[How to read what your microwave is telling you](https://microwaverepair.center/problems/microwave-error-code/)

## Sharp microwaves.

Sharp microwaves repaired in the kitchen, including drawer models under the counter, countertop units and those mounted over the burners.

[Sharp microwave repair](https://microwaverepair.center/brands/sharp/)

More Sharp codes

[Er03](https://microwaverepair.center/error-codes/sharp-er03/) [Er04](https://microwaverepair.center/error-codes/sharp-er04/) [Er05](https://microwaverepair.center/error-codes/sharp-er05/) [Er06](https://microwaverepair.center/error-codes/sharp-er06/) [ERROR](https://microwaverepair.center/error-codes/sharp-error/) [LOCK ON](https://microwaverepair.center/error-codes/sharp-lock-on/) [DOOR LOCK ON](https://microwaverepair.center/error-codes/sharp-door-lock-on/) [ENJOY YOUR MICROWAVE](https://microwaverepair.center/error-codes/sharp-enjoy-your-microwave/)

Mode, not a failure on other makes

[Bertazzoni LOCK](https://microwaverepair.center/error-codes/bertazzoni-lock/) [Bosch LOCK ON](https://microwaverepair.center/error-codes/bosch-lock-on/) [Café CONTROL LOCKED](https://microwaverepair.center/error-codes/cafe-control-locked/) [Dacor LOCK ON](https://microwaverepair.center/error-codes/dacor-lock-on/) [Fisher & Paykel LOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-lock/) [Fulgor Milano LOCK ON](https://microwaverepair.center/error-codes/fulgor-milano-lock-on/) [Gaggenau Demo mode](https://microwaverepair.center/error-codes/gaggenau-demo-mode/) [GE Profile LOC](https://microwaverepair.center/error-codes/ge-profile-loc/)

[All 45 codes of this kind](https://microwaverepair.center/error-codes/#family-mode)

Sharp builds this

### Microwave hood combination

The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.

Sharp builds this

### Built-in microwave

A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.

Sharp builds this

### Microwave drawer

A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you.

## In Sharp's own words

> Microwave Drawer doesn’t heat in Demo Mode.

[Sharp SMD2470AS / SMD2470AH / SMD3070AS Microwave Drawer operation manual](https://files.sharpusa.com/Downloads/ForHome/HomeAppliances/MicrowaveOvens/Manuals/SMD2470AS_SMD2470AH_SMD3070AS_OM_EN_v02.pdf) [Sharp SMD2470AS / SMD2470AH / SMD3070AS Microwave Drawer operation manual](https://files.sharpusa.com/Downloads/ForHome/HomeAppliances/MicrowaveOvens/Manuals/SMD2470AS_SMD2470AH_SMD3070AS_OM_EN_v02.pdf) [Sharp SMD2470AS / SMD2470AH / SMD3070AS Microwave Drawer operation manual](https://files.sharpusa.com/Downloads/ForHome/HomeAppliances/MicrowaveOvens/Manuals/SMD2470AS_SMD2470AH_SMD3070AS_OM_EN_v02.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the SMD2470 / SMD3070, SMD2480 and SMD2489 drawer manuals.

## Sharp DEMO ON microwave repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

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For the heart of your home.

## Questions about DEMO ON.

### Can I clear DEMO ON myself?

Touch HELP/SETTINGS five times until the display asks DEMO OFF? (TIMER/SETTINGS eight times on the SMD2489ES).

### Why does my new Sharp drawer count down fast but not heat?

It is probably in demo mode. Turn it off from the settings pad and test again.

### How do I turn off demo mode on a Sharp SMD2489ES?

Touch TIMER/SETTINGS eight times, then START/+30 SEC when DEMO OFF? appears.

### Can a Sharp drawer go into demo mode by itself?

It is set from the settings pad, so it is usually left on from a showroom or turned on by accident.

---

**[Read on the site: Sharp DEMO ON: the drawer is in showroom mode and will not heat](https://microwaverepair.center/error-codes/sharp-demo-on/)**

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