--- title: "KitchenAid F9Q1: a command from the touch pad did not go through" description: "What F9Q1 means on KitchenAid F9Q1: a command from the touch pad did not go throughs, what to check before booking, and when it is not a failure at all." url: "https://microwaverepair.center/error-codes/kitchenaid-f9q1/" --- # KitchenAid F9Q1: a command from the touch pad did not go through Where F2 and E03 are the keypad reporting trouble, F9Q1 is the board noticing that an instruction never arrived properly from the touch pad. ## What F9Q1 actually means. Where F2 and E03 are the keypad reporting trouble, F9Q1 is the board noticing that an instruction never arrived properly from the touch pad. The result on the kitchen side is keys that work some of the time or not at all. KitchenAid microwave display · also shown as F9 Q1 What to do when F9Q1 shows on the microwave ### Kind of code Control board and touchpad The electronics that read the keys and run the cycle have flagged a problem with themselves: a key that the control sees as held down for too long, a membrane keypad worn through or swollen by steam, a lost link between the keypad and the board, or a board that failed its own check after a surge. A breaker reset now and then clears a glitch; a stuck key or a code that comes straight back points to the keypad or the board. ### Usually leads to Microwave control board and touchpad repair Tracing a dead display, keys that do not answer or a code that keeps returning to the keypad, the ribbon, the relays or the main board, and replacing only the part that failed. ### Shows up as What a Microwave Error Code Is Telling You A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared. ### Make KitchenAid KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press. ### Source KitchenAid Product Help, over-the-range microwave: F9Q1 Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. ## Before you book, in this order. Each step comes from KitchenAid's own guidance for F9Q1 on its microwaves. Follow it to the end: the last card says whether this is a visit. 01 Switch the microwave off at the breaker for one full minute, then switch it back on. 02 Leave it idle for a minute and watch the display; if the code does not return, run a short test cycle. 03 Press one key at a time with a firm, dry fingertip. 04 Book a visit if F9Q1 persists; the touch pad is usually replaced on its own. ### Still there? It usually turns into [microwave control board and touchpad repair](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/). Book with the code and the model number. ### What not to do F9Q1 is not related to heating, the fan or the door. It is also not the Control Lock, which shows LOC or a padlock rather than a code. ## What you may notice with it. The microwave problems F9Q1 tends to arrive with. Answer these at the microwave before anyone is booked. [All problems](https://microwaverepair.center/problems/) Before you call ### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/) [All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/) It also comes with - [**Microwave Touchpad Ignores Key Presses**](https://microwaverepair.center/problems/microwave-touchpad-not-responding/) Problem ### What a Microwave Error Code Is Telling You 7 causes, cheapest first Where F9Q1 usually leads ## Microwave control board and touchpad repair. **Control board, keypad membrane or display · moderate to highest.** Book a visit [What the job involves](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/) ## KitchenAid microwaves. KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press. [KitchenAid microwave repair](https://microwaverepair.center/brands/kitchenaid/) More KitchenAid codes [LOC](https://microwaverepair.center/error-codes/kitchenaid-loc/) [DOOR](https://microwaverepair.center/error-codes/kitchenaid-door/) [PF](https://microwaverepair.center/error-codes/kitchenaid-pf/) [Demo](https://microwaverepair.center/error-codes/kitchenaid-demo/) [Change the Charcoal Filter](https://microwaverepair.center/error-codes/kitchenaid-change-charcoal-filter/) [F2](https://microwaverepair.center/error-codes/kitchenaid-f2/) [SE](https://microwaverepair.center/error-codes/kitchenaid-se/) [F2H1](https://microwaverepair.center/error-codes/kitchenaid-f2h1/) [F3T4](https://microwaverepair.center/error-codes/kitchenaid-f3t4/) [F3H1](https://microwaverepair.center/error-codes/kitchenaid-f3h1/) [F7E9](https://microwaverepair.center/error-codes/kitchenaid-f7e9/) [E23](https://microwaverepair.center/error-codes/kitchenaid-e23/) [All 22 KitchenAid codes](https://microwaverepair.center/error-codes/#codes-kitchenaid) Control board and touchpad on other makes [Bosch E-xx](https://microwaverepair.center/error-codes/bosch-e-xx/) [Café KEYPAD SHORTED](https://microwaverepair.center/error-codes/cafe-keypad-shorted/) [Dacor C-F0](https://microwaverepair.center/error-codes/dacor-c-f0/) [Fisher & Paykel F + number](https://microwaverepair.center/error-codes/fisher-and-paykel-f-number/) [Gaggenau Exx](https://microwaverepair.center/error-codes/gaggenau-exx/) [GE Profile F3](https://microwaverepair.center/error-codes/ge-profile-f3/) [JennAir E03](https://microwaverepair.center/error-codes/jennair-e03/) [Monogram F3](https://microwaverepair.center/error-codes/monogram-f3/) [All 23 codes of this kind](https://microwaverepair.center/error-codes/#family-board) KitchenAid builds this ### Microwave hood combination The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it. KitchenAid builds this ### Built-in microwave A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat. KitchenAid builds this ### Countertop microwave A microwave that stands on the counter or a shelf and plugs into an outlet beside it, from a compact model for a dorm to a large inverter or convection unit in a busy family kitchen. ## In KitchenAid's own words > There may a problem with the User Interface (Touch Pad) or the associated wiring. [KitchenAid Product Help, over-the-range microwave: F9Q1](https://producthelp.kitchenaid.com/Cooking/Microwaves/Over-the-Range_Microwave/Error_Code/Starts_with_F/Starts_with_F9/F9Q1_-_Error_Code_-_Over-the-Range_Microwave) [KitchenAid Product Help, over-the-range microwave: F9Q1](https://producthelp.kitchenaid.com/Cooking/Microwaves/Over-the-Range_Microwave/Error_Code/Starts_with_F/Starts_with_F9/F9Q1_-_Error_Code_-_Over-the-Range_Microwave) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. ## KitchenAid F9Q1 microwave repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Switch the microwave off at the breaker for one full minute, then switch it back on. If it comes back, it needs a visit. ### Why do only some keys work on my KitchenAid with F9Q1? Part of the touch pad circuit is not getting its signal to the board, which is exactly what F9Q1 describes. ### Is F9Q1 on a KitchenAid a board or a touch pad problem? KitchenAid names the touch pad and its wiring. The board is kept unless testing shows otherwise. ### Should I keep resetting a KitchenAid that shows F9Q1? One reset is fine. If the code returns, repeated resets will not fix a worn touch pad. --- **[Read on the site: KitchenAid F9Q1: a command from the touch pad did not go through](https://microwaverepair.center/error-codes/kitchenaid-f9q1/)** **[Book a visit with MicrowaveRepair.center](https://microwaverepair.center/schedule/)**