--- title: "KitchenAid E24: the convection cavity passed 500 degrees" description: "What E24 means on KitchenAid E24: the convection cavity passed 500 degreess, what to check before booking, and when it is not a failure at all." url: "https://microwaverepair.center/error-codes/kitchenaid-e24/" --- # KitchenAid E24: the convection cavity passed 500 degrees On a KitchenAid convection hood combination the control watches the cavity temperature and stops everything at roughly 500°F. ## What E24 actually means. On a KitchenAid convection hood combination the control watches the cavity temperature and stops everything at roughly 500°F. E24 means that limit was reached, either because the heat really ran away or because a temperature or gas sensor, or the board, gave a false reading. KitchenAid microwave display What to do when E24 shows on the microwave ### Kind of code Sensors and temperature The control has stopped trusting what one of its sensors reports: the cook or humidity sensor that ends a sensor reheat when steam rises, or a thermal cutout that trips when the cavity or the magnetron runs too hot. A cutout that opens stops the microwave mid-cycle and often recovers once it cools; one that keeps tripping, or a sensor program that shuts off at once every time, needs the sensor, its wiring or the airflow behind it checked. ### Usually leads to Microwave control board and touchpad repair Tracing a dead display, keys that do not answer or a code that keeps returning to the keypad, the ribbon, the relays or the main board, and replacing only the part that failed. ### Shows up as What a Microwave Error Code Is Telling You A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared. ### Make KitchenAid KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press. ### Source KitchenAid Product Help, over-the-range microwave: E24 Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. E24 applies only to models with convection. ## Before you book, in this order. Each step comes from KitchenAid's own guidance for E24 on its microwaves. Follow it to the end: the last card says whether this is a visit. 01 Leave the door closed and let the unit cool completely before touching anything. 02 Switch the microwave off at the breaker for one full minute, then switch it back on. 03 If there is smoke or flame inside, keep the door shut, leave the breaker off and do not restart it. 04 If E24 returns on the next convection cycle, book a visit. ### Still there? It usually turns into [microwave control board and touchpad repair](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/). Book with the code and the model number. ### What not to do E24 is not a normal part of broiling or air frying, which run well below that limit. It is also different from E23, which reports too little heat rather than too much. ## What you may notice with it. The microwave problems E24 tends to arrive with. Answer these at the microwave before anyone is booked. [All problems](https://microwaverepair.center/problems/) Before you call ### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/) [All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/) It also comes with - [**Burning Smell From a Microwave**](https://microwaverepair.center/problems/microwave-burning-smell/) - [**Microwave Shuts Off Before the Timer Ends**](https://microwaverepair.center/problems/microwave-stops-mid-cycle/) Problem ### What a Microwave Error Code Is Telling You 7 causes, cheapest first Where E24 usually leads ## Microwave control board and touchpad repair. **Control board, keypad membrane or display · moderate to highest.** Book a visit [What the job involves](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/) ## KitchenAid microwaves. KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press. [KitchenAid microwave repair](https://microwaverepair.center/brands/kitchenaid/) More KitchenAid codes [LOC](https://microwaverepair.center/error-codes/kitchenaid-loc/) [DOOR](https://microwaverepair.center/error-codes/kitchenaid-door/) [PF](https://microwaverepair.center/error-codes/kitchenaid-pf/) [Demo](https://microwaverepair.center/error-codes/kitchenaid-demo/) [Change the Charcoal Filter](https://microwaverepair.center/error-codes/kitchenaid-change-charcoal-filter/) [F2](https://microwaverepair.center/error-codes/kitchenaid-f2/) [SE](https://microwaverepair.center/error-codes/kitchenaid-se/) [F2H1](https://microwaverepair.center/error-codes/kitchenaid-f2h1/) [F3T4](https://microwaverepair.center/error-codes/kitchenaid-f3t4/) [F3H1](https://microwaverepair.center/error-codes/kitchenaid-f3h1/) [F7E9](https://microwaverepair.center/error-codes/kitchenaid-f7e9/) [E23](https://microwaverepair.center/error-codes/kitchenaid-e23/) [All 22 KitchenAid codes](https://microwaverepair.center/error-codes/#codes-kitchenaid) Sensors and temperature on other makes [Bertazzoni ERROR](https://microwaverepair.center/error-codes/bertazzoni-error/) [Bosch ERROR](https://microwaverepair.center/error-codes/bosch-error/) [Café HOT](https://microwaverepair.center/error-codes/cafe-hot/) [Dacor C-10](https://microwaverepair.center/error-codes/dacor-c-10/) [Fisher & Paykel A1](https://microwaverepair.center/error-codes/fisher-and-paykel-a1/) [Fulgor Milano ERROR](https://microwaverepair.center/error-codes/fulgor-milano-error/) [GE Profile ERR](https://microwaverepair.center/error-codes/ge-profile-err/) [JennAir E11](https://microwaverepair.center/error-codes/jennair-e11/) [All 39 codes of this kind](https://microwaverepair.center/error-codes/#family-sensor) KitchenAid builds this ### Microwave hood combination The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it. KitchenAid builds this ### Built-in microwave A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat. KitchenAid builds this ### Countertop microwave A microwave that stands on the counter or a shelf and plugs into an outlet beside it, from a compact model for a dorm to a large inverter or convection unit in a busy family kitchen. ## In KitchenAid's own words > The oven reached an overheat condition of 500F (260C). [KitchenAid Product Help, over-the-range microwave: E24](https://producthelp.kitchenaid.com/Cooking/Microwaves/Over-the-Range_Microwave/Error_Code/Starts_with_an_E/E24_-_Error_Code_-_Over-the-Range_Microwave) [KitchenAid Product Help, over-the-range microwave: E24](https://producthelp.kitchenaid.com/Cooking/Microwaves/Over-the-Range_Microwave/Error_Code/Starts_with_an_E/E24_-_Error_Code_-_Over-the-Range_Microwave) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. E24 applies only to models with convection. ## KitchenAid E24 microwave repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://microwaverepair.center/locations/) [Tampa Bay](https://microwaverepair.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://microwaverepair.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://microwaverepair.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://microwaverepair.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://microwaverepair.center/locations/tampa-bay/westchase/) - [Carrollwood](https://microwaverepair.center/locations/tampa-bay/carrollwood/) - [Belleair](https://microwaverepair.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://microwaverepair.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://microwaverepair.center/locations/tampa-bay/palm-harbor/) [Orlando](https://microwaverepair.center/locations/orlando/) FL · 30 areas - [Winter Park](https://microwaverepair.center/locations/orlando/winter-park/) - [Windermere](https://microwaverepair.center/locations/orlando/windermere/) - [Dr. Phillips](https://microwaverepair.center/locations/orlando/dr-phillips/) - [Bay Hill](https://microwaverepair.center/locations/orlando/bay-hill/) - [Lake Nona](https://microwaverepair.center/locations/orlando/lake-nona/) - [Heathrow](https://microwaverepair.center/locations/orlando/heathrow/) - [Celebration](https://microwaverepair.center/locations/orlando/celebration/) [Miami / South Florida](https://microwaverepair.center/locations/south-florida/) FL · 47 areas - [Brickell](https://microwaverepair.center/locations/south-florida/brickell/) - [Coconut Grove](https://microwaverepair.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://microwaverepair.center/locations/south-florida/coral-gables/) - [Pinecrest](https://microwaverepair.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://microwaverepair.center/locations/south-florida/key-biscayne/) - [Aventura](https://microwaverepair.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://microwaverepair.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://microwaverepair.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://microwaverepair.center/locations/south-florida/miami-beach/) - [Golden Beach](https://microwaverepair.center/locations/south-florida/golden-beach/) - [Weston](https://microwaverepair.center/locations/south-florida/weston/) - [Boca Raton](https://microwaverepair.center/locations/south-florida/boca-raton/) - [Palm Beach](https://microwaverepair.center/locations/south-florida/palm-beach/) [New York Metro](https://microwaverepair.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://microwaverepair.center/locations/new-york/upper-east-side/) - [Upper West Side](https://microwaverepair.center/locations/new-york/upper-west-side/) - [Tribeca](https://microwaverepair.center/locations/new-york/tribeca/) - [SoHo](https://microwaverepair.center/locations/new-york/soho/) - [Greenwich Village](https://microwaverepair.center/locations/new-york/greenwich-village/) - [Battery Park City](https://microwaverepair.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://microwaverepair.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://microwaverepair.center/locations/new-york/park-slope/) - [DUMBO](https://microwaverepair.center/locations/new-york/dumbo/) - [Forest Hills](https://microwaverepair.center/locations/new-york/forest-hills/) - [Great Neck](https://microwaverepair.center/locations/new-york/great-neck/) - [Southampton](https://microwaverepair.center/locations/new-york/southampton/) - [Scarsdale](https://microwaverepair.center/locations/new-york/scarsdale/) [Houston](https://microwaverepair.center/locations/houston/) TX · 36 areas - [River Oaks](https://microwaverepair.center/locations/houston/river-oaks/) - [Memorial](https://microwaverepair.center/locations/houston/memorial/) - [Tanglewood](https://microwaverepair.center/locations/houston/tanglewood/) - [Greater Heights](https://microwaverepair.center/locations/houston/greater-heights/) - [Kingwood](https://microwaverepair.center/locations/houston/kingwood/) - [Bellaire](https://microwaverepair.center/locations/houston/bellaire/) - [Bunker Hill Village](https://microwaverepair.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://microwaverepair.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://microwaverepair.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://microwaverepair.center/locations/houston/sugar-land/) - [Cinco Ranch](https://microwaverepair.center/locations/houston/cinco-ranch/) - [The Woodlands](https://microwaverepair.center/locations/houston/the-woodlands/) - [West University](https://microwaverepair.center/locations/houston/west-university/) [Chicago](https://microwaverepair.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://microwaverepair.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://microwaverepair.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://microwaverepair.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://microwaverepair.center/locations/chicagoland/wilmette/) - [Winnetka](https://microwaverepair.center/locations/chicagoland/winnetka/) - [Glencoe](https://microwaverepair.center/locations/chicagoland/glencoe/) - [River Forest](https://microwaverepair.center/locations/chicagoland/river-forest/) - [Oak Park](https://microwaverepair.center/locations/chicagoland/oak-park/) - [Hinsdale](https://microwaverepair.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://microwaverepair.center/locations/chicagoland/lake-forest/) - [Highland Park](https://microwaverepair.center/locations/chicagoland/highland-park/) - [Gold Coast](https://microwaverepair.center/locations/chicagoland/gold-coast/) - [Lakeview](https://microwaverepair.center/locations/chicagoland/lakeview/) [Los Angeles](https://microwaverepair.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://microwaverepair.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://microwaverepair.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://microwaverepair.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://microwaverepair.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://microwaverepair.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://microwaverepair.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://microwaverepair.center/locations/los-angeles/hancock-park/) - [Studio City](https://microwaverepair.center/locations/los-angeles/studio-city/) - [Calabasas](https://microwaverepair.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://microwaverepair.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://microwaverepair.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://microwaverepair.center/locations/los-angeles/pasadena/) - [San Marino](https://microwaverepair.center/locations/los-angeles/san-marino/) - [Malibu](https://microwaverepair.center/locations/los-angeles/malibu/) [San Diego](https://microwaverepair.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://microwaverepair.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://microwaverepair.center/locations/san-diego/carmel-valley/) - [Point Loma](https://microwaverepair.center/locations/san-diego/point-loma/) - [Del Mar](https://microwaverepair.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://microwaverepair.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://microwaverepair.center/locations/san-diego/coronado/) - [Encinitas](https://microwaverepair.center/locations/san-diego/encinitas/) - [Solana Beach](https://microwaverepair.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://microwaverepair.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://microwaverepair.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://microwaverepair.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://microwaverepair.center/locations/bay-area/russian-hill/) - [Noe Valley](https://microwaverepair.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://microwaverepair.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://microwaverepair.center/locations/bay-area/hillsborough/) - [Atherton](https://microwaverepair.center/locations/bay-area/atherton/) - [Woodside](https://microwaverepair.center/locations/bay-area/woodside/) - [Palo Alto](https://microwaverepair.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://microwaverepair.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://microwaverepair.center/locations/bay-area/tiburon/) - [Piedmont](https://microwaverepair.center/locations/bay-area/piedmont/) - [Marina](https://microwaverepair.center/locations/bay-area/marina/) For the heart of your home. ## Questions about E24. ### Can I clear E24 myself? Leave the door closed and let the unit cool completely before touching anything. If it comes back, it needs a visit. ### What should I do right after my KitchenAid shows E24? Keep the door closed, switch the breaker off and let it cool. If anything is burning inside, the closed door starves it. ### Is E24 on a KitchenAid always a real overheat? No. KitchenAid lists the thermal sensor, the gas sensor and the control as possible causes, so a false reading is common. ### Can I keep using the microwave function after E24? Hold off until it has been checked. An overheat code on a hood mounted under cabinets deserves a technician's look first. --- **[Read on the site: KitchenAid E24: the convection cavity passed 500 degrees](https://microwaverepair.center/error-codes/kitchenaid-e24/)** **[Book a visit with MicrowaveRepair.center](https://microwaverepair.center/schedule/)**