--- title: "KitchenAid E03: the touch panel sent the board a trouble report" description: "What E03 means on KitchenAid E03: the touch panel sent the board a trouble reports, what to check before booking, and when it is not a failure at all." url: "https://microwaverepair.center/error-codes/kitchenaid-e03/" --- # KitchenAid E03: the touch panel sent the board a trouble report The keypad on a KitchenAid microwave hood combination is its own assembly, joined to the control board by a flat cable. ## What E03 actually means. The keypad on a KitchenAid microwave hood combination is its own assembly, joined to the control board by a flat cable. With E03, the keypad end of that link has told the board something is wrong, so the fix is normally found in the membrane or the cable rather than the board. KitchenAid microwave display What to do when E03 shows on the microwave ### Kind of code Control board and touchpad The electronics that read the keys and run the cycle have flagged a problem with themselves: a key that the control sees as held down for too long, a membrane keypad worn through or swollen by steam, a lost link between the keypad and the board, or a board that failed its own check after a surge. A breaker reset now and then clears a glitch; a stuck key or a code that comes straight back points to the keypad or the board. ### Usually leads to Microwave control board and touchpad repair Tracing a dead display, keys that do not answer or a code that keeps returning to the keypad, the ribbon, the relays or the main board, and replacing only the part that failed. ### Shows up as What a Microwave Error Code Is Telling You A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared. ### Make KitchenAid KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press. ### Source KitchenAid Product Help, over-the-range microwave: E03 Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. ## Before you book, in this order. Each step comes from KitchenAid's own guidance for E03 on its microwaves. Follow it to the end: the last card says whether this is a visit. 01 Switch the microwave off at the breaker for one full minute, then switch it back on. 02 Leave it idle for a minute and watch the display; if the code does not return, run a short test cycle. 03 Wipe the panel only with a dry or barely damp cloth; liquid that creeps under the edge of the membrane is a common trigger. 04 Book a visit if E03 shows up again after the reset. ### Still there? It usually turns into [microwave control board and touchpad repair](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/). Book with the code and the model number. ### What not to do E03 has nothing to do with the magnetron, the turntable or the door switches. A keypad that is simply locked shows LOC or a padlock, not E03. ## What you may notice with it. The microwave problems E03 tends to arrive with. Answer these at the microwave before anyone is booked. [All problems](https://microwaverepair.center/problems/) Before you call ### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/) [All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/) It also comes with - [**Microwave Touchpad Ignores Key Presses**](https://microwaverepair.center/problems/microwave-touchpad-not-responding/) Problem ### What a Microwave Error Code Is Telling You 7 causes, cheapest first Where E03 usually leads ## Microwave control board and touchpad repair. **Control board, keypad membrane or display · moderate to highest.** Book a visit [What the job involves](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/) ## KitchenAid microwaves. KitchenAid microwave problems sorted out on site, from a turntable that stands still to a panel that ignores every press. [KitchenAid microwave repair](https://microwaverepair.center/brands/kitchenaid/) More KitchenAid codes [LOC](https://microwaverepair.center/error-codes/kitchenaid-loc/) [DOOR](https://microwaverepair.center/error-codes/kitchenaid-door/) [PF](https://microwaverepair.center/error-codes/kitchenaid-pf/) [Demo](https://microwaverepair.center/error-codes/kitchenaid-demo/) [Change the Charcoal Filter](https://microwaverepair.center/error-codes/kitchenaid-change-charcoal-filter/) [F2](https://microwaverepair.center/error-codes/kitchenaid-f2/) [SE](https://microwaverepair.center/error-codes/kitchenaid-se/) [F2H1](https://microwaverepair.center/error-codes/kitchenaid-f2h1/) [F3T4](https://microwaverepair.center/error-codes/kitchenaid-f3t4/) [F3H1](https://microwaverepair.center/error-codes/kitchenaid-f3h1/) [F7E9](https://microwaverepair.center/error-codes/kitchenaid-f7e9/) [E23](https://microwaverepair.center/error-codes/kitchenaid-e23/) [All 22 KitchenAid codes](https://microwaverepair.center/error-codes/#codes-kitchenaid) Control board and touchpad on other makes [Bosch E-xx](https://microwaverepair.center/error-codes/bosch-e-xx/) [Café KEYPAD SHORTED](https://microwaverepair.center/error-codes/cafe-keypad-shorted/) [Dacor C-F0](https://microwaverepair.center/error-codes/dacor-c-f0/) [Fisher & Paykel F + number](https://microwaverepair.center/error-codes/fisher-and-paykel-f-number/) [Gaggenau Exx](https://microwaverepair.center/error-codes/gaggenau-exx/) [GE Profile F3](https://microwaverepair.center/error-codes/ge-profile-f3/) [JennAir E03](https://microwaverepair.center/error-codes/jennair-e03/) [Monogram F3](https://microwaverepair.center/error-codes/monogram-f3/) [All 23 codes of this kind](https://microwaverepair.center/error-codes/#family-board) KitchenAid builds this ### Microwave hood combination The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it. KitchenAid builds this ### Built-in microwave A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat. KitchenAid builds this ### Countertop microwave A microwave that stands on the counter or a shelf and plugs into an outlet beside it, from a compact model for a dorm to a large inverter or convection unit in a busy family kitchen. ## In KitchenAid's own words > The Keypad (User Interface) reported a problem to the control board. [KitchenAid Product Help, over-the-range microwave: E03](https://producthelp.kitchenaid.com/Cooking/Microwaves/Over-the-Range_Microwave/Error_Code/Starts_with_an_E/E03_-_Error_Code_-_Over-the-Range_Microwave) [KitchenAid Product Help, over-the-range microwave: E03](https://producthelp.kitchenaid.com/Cooking/Microwaves/Over-the-Range_Microwave/Error_Code/Starts_with_an_E/E03_-_Error_Code_-_Over-the-Range_Microwave) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on KitchenAid's help pages for over-the-range microwaves; the lettered F-codes belong to the newer hood controls, and the exact code set depends on the model generation. ## KitchenAid E03 microwave repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Switch the microwave off at the breaker for one full minute, then switch it back on. If it comes back, it needs a visit. ### Can I use my KitchenAid microwave while E03 is on the display? No. Until the code clears the control does not accept key presses reliably, so leave the unit alone and reset the breaker. ### Is E03 on a KitchenAid the same repair as F2? Both codes point at the keypad or its wiring, so a technician starts in the same place: the ribbon cable connection, then the membrane. ### Did cleaning the front of my KitchenAid cause E03? It can, if cleaner or water ran under the keypad edge. Let the panel dry for a few hours, reset the breaker and see whether E03 stays away. --- **[Read on the site: KitchenAid E03: the touch panel sent the board a trouble report](https://microwaverepair.center/error-codes/kitchenaid-e03/)** **[Book a visit with MicrowaveRepair.center](https://microwaverepair.center/schedule/)**