---
title: "Fisher & Paykel LOCK: the microwave keypad is locked"
description: "What LOCK means on Fisher & Paykel LOCK: the microwave keypad is lockeds, what to check before booking, and when it is not a failure at all."
url: "https://microwaverepair.center/error-codes/fisher-and-paykel-lock/"
---

# Fisher & Paykel LOCK: the microwave keypad is locked

Each Fisher & Paykel microwave has a panel lock, and the display confirms it in its own way: the CMOH-30SS hood model shows LOCK when a pad is touched, the MO-24SS compact model shows CHILD LOCK, and the MOH30SB1 and the microwave drawers show a lock indicator.

## What LOCK actually means.

Each Fisher & Paykel microwave has a panel lock, and the display confirms it in its own way: the CMOH-30SS hood model shows LOCK when a pad is touched, the MO-24SS compact model shows CHILD LOCK, and the MOH30SB1 and the microwave drawers show a lock indicator. The drawer's Key Lock also holds the drawer itself shut.

Fisher & Paykel microwave display · also shown as CHILD LOCK, lock indicator

What to do when LOCK shows on the microwave

### Kind of code Mode, not a failure

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

### Usually leads to No repair

On the MOH30SB1 and the OMD24 microwave drawers, press and hold STOP/CLEAR for three seconds.

### Shows up as What a Microwave Error Code Is Telling You

A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.

### Make Fisher & Paykel

Fisher & Paykel microwaves looked at where they are built in, with the first minutes spent on the door, its seal and the latch feel.

### Source Fisher & Paykel CMOH-30SS convection microwave hood combination user guide

CMOH-30SS: LOCK. MO-24SS: CHILD LOCK. MOH30SB1 and OMD24SPX1 / OMD24SDB1 drawers: a lock indicator, set and cleared by a three-second hold on STOP/CLEAR. Series 7 and 9 speed ovens: a screen lock.

## Before you book, in this order.

Each step comes from Fisher & Paykel's own guidance for LOCK on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

On the MOH30SB1 and the OMD24 microwave drawers, press and hold STOP/CLEAR for three seconds.

02

On the CMOH-30SS, touch HELP MENU, then 1, then STOP/CLEAR; on the MO-24SS, touch HELP MENU and STOP/CLEAR.

03

On a touch-screen speed oven, touch and hold the screen to unlock it.

04

If the lock will not release with the right key sequence, book a visit so the keypad and board can be checked.

### Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

### What not to do

A locked keypad is a setting, not a broken board, and it does not cut power to the magnetron or the fan by itself. On the CMOH-30SS the vent fan and light still work under the lock, so a fan that runs while the keys are dead is expected.

## What you may notice with it.

The microwave problems LOCK tends to arrive with. Answer these at the microwave before anyone is booked.

[All problems](https://microwaverepair.center/problems/)

Before you call

### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/)

[All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/)

It also comes with

- [**Microwave Touchpad Ignores Key Presses**](https://microwaverepair.center/problems/microwave-touchpad-not-responding/)
- [**Microwave Drawer Won't Open or Close**](https://microwaverepair.center/problems/microwave-drawer-not-opening/)

Problem

### What a Microwave Error Code Is Telling You

7 causes, cheapest first

No repair indicated

## Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

[How to read what your microwave is telling you](https://microwaverepair.center/problems/microwave-error-code/)

## Fisher & Paykel microwaves.

Fisher & Paykel microwaves looked at where they are built in, with the first minutes spent on the door, its seal and the latch feel.

[Fisher & Paykel microwave repair](https://microwaverepair.center/brands/fisher-and-paykel/)

More Fisher & Paykel codes

[A1](https://microwaverepair.center/error-codes/fisher-and-paykel-a1/) [A5](https://microwaverepair.center/error-codes/fisher-and-paykel-a5/) [F + number](https://microwaverepair.center/error-codes/fisher-and-paykel-f-number/) [ERROR](https://microwaverepair.center/error-codes/fisher-and-paykel-error/) [DEMO ON](https://microwaverepair.center/error-codes/fisher-and-paykel-demo-on/) [WELCOME PRESS CLEAR AND PRESS CLOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-welcome/)

Mode, not a failure on other makes

[Bertazzoni LOCK](https://microwaverepair.center/error-codes/bertazzoni-lock/) [Bosch LOCK ON](https://microwaverepair.center/error-codes/bosch-lock-on/) [Café CONTROL LOCKED](https://microwaverepair.center/error-codes/cafe-control-locked/) [Dacor LOCK ON](https://microwaverepair.center/error-codes/dacor-lock-on/) [Fulgor Milano LOCK ON](https://microwaverepair.center/error-codes/fulgor-milano-lock-on/) [Gaggenau Demo mode](https://microwaverepair.center/error-codes/gaggenau-demo-mode/) [GE Profile LOC](https://microwaverepair.center/error-codes/ge-profile-loc/) [JennAir LOC](https://microwaverepair.center/error-codes/jennair-loc/)

[All 46 codes of this kind](https://microwaverepair.center/error-codes/#family-mode)

Fisher & Paykel builds this

### Microwave hood combination

The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.

Fisher & Paykel builds this

### Built-in microwave

A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.

Fisher & Paykel builds this

### Microwave drawer

A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you.

## In Fisher & Paykel's own words

> Should a pad be touched, LOCK will appear in the display.

[Fisher & Paykel CMOH-30SS convection microwave hood combination user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/8zxh6ggb5bn7nsnbg3mm7/FP-UserGuide-en-CMOH30SS-OverTheRangeConvectionMicrowaveOven-0-243709G-US-CA.pdf) [Fisher & Paykel MO-24SS compact microwave user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/5z23tpkpk8vrgpj4mfbs5646/FP-UserGuide-en-MO24SS-MicrowaveOven-0-212545D-US.pdf) [Fisher & Paykel MOH30SB1 microwave hood combination user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/x6xb7f9j85rx6mhrbftwfs/FP-UserGuide-en-MOH30SB1-OverTheRangeMicrowave-0-432572B-US-CA.pdf) [Fisher & Paykel OMD24SPX1 / OMD24SDB1 microwave drawer user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/h8bwzcqc576sfsjmzj6m4bq/FP-UserGuide-en-OMD24SPX1-OMD24SDB1-DrawerMicrowave-0-431252C-US-CA.pdf) [Fisher & Paykel CMOH-30SS convection microwave hood combination user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/8zxh6ggb5bn7nsnbg3mm7/FP-UserGuide-en-CMOH30SS-OverTheRangeConvectionMicrowaveOven-0-243709G-US-CA.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. CMOH-30SS: LOCK. MO-24SS: CHILD LOCK. MOH30SB1 and OMD24SPX1 / OMD24SDB1 drawers: a lock indicator, set and cleared by a three-second hold on STOP/CLEAR. Series 7 and 9 speed ovens: a screen lock.

## Fisher & Paykel LOCK microwave repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://microwaverepair.center/locations/)

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For the heart of your home.

## Questions about LOCK.

### Can I clear LOCK myself?

On the MOH30SB1 and the OMD24 microwave drawers, press and hold STOP/CLEAR for three seconds.

### Why will my Fisher & Paykel microwave drawer not open when I press it?

Check for the lock indicator first. Key Lock on the OMD24 drawers locks the drawer as well as the keypad, and a three-second hold on STOP/CLEAR releases both.

### Why does the fan on my Fisher & Paykel hood microwave work when the keys do not?

On the CMOH-30SS, Safety Lock leaves the FAN and LIGHT pads live on purpose. If only the cooking keys are dead and LOCK appears, the lock is on rather than the board failing.

### Can the lock turn itself on while cleaning the panel?

Not by wiping alone on most models, since it needs a key sequence or a long press. A long press on STOP/CLEAR while cleaning the MOH30SB1 or a drawer can set it, so try the same hold to release it.

---

**[Read on the site: Fisher & Paykel LOCK: the microwave keypad is locked](https://microwaverepair.center/error-codes/fisher-and-paykel-lock/)**

**[Book a visit with MicrowaveRepair.center](https://microwaverepair.center/schedule/)**
