--- title: "Fisher & Paykel ERROR: the sensor program or the clock entry was refused" description: "What ERROR means on Fisher & Paykel ERROR: the sensor program or the clock entry was refuseds, what to check before booking, and when it is not a failure at…" url: "https://microwaverepair.center/error-codes/fisher-and-paykel-error/" --- # Fisher & Paykel ERROR: the sensor program or the clock entry was refused The word ERROR is used in two ways. ## What ERROR actually means. The word ERROR is used in two ways. On the hood and compact models it appears when the sensor never detects steam from the food, or when the door is opened or STOP/CLEAR is pressed while the sensor is measuring; on those models and the drawer it also appears when a clock time is typed in the wrong format. Fisher & Paykel microwave display What to do when ERROR shows on the microwave ### Kind of code Sensors and temperature The control has stopped trusting what one of its sensors reports: the cook or humidity sensor that ends a sensor reheat when steam rises, or a thermal cutout that trips when the cavity or the magnetron runs too hot. A cutout that opens stops the microwave mid-cycle and often recovers once it cools; one that keeps tripping, or a sensor program that shuts off at once every time, needs the sensor, its wiring or the airflow behind it checked. ### Usually leads to Microwave control board and touchpad repair Tracing a dead display, keys that do not answer or a code that keeps returning to the keypad, the ribbon, the relays or the main board, and replacing only the part that failed. ### Shows up as What a Microwave Error Code Is Telling You A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared. ### Make Fisher & Paykel Fisher & Paykel microwaves looked at where they are built in, with the first minutes spent on the door, its seal and the latch feel. ### Source Fisher & Paykel CMOH-30SS convection microwave hood combination user guide CMOH-30SS, CMO-24SS and MO-24SS show ERROR for both sensor and clock entries. The OMD24SPX1 / OMD24SDB1 drawers use it for a bad clock format and for a sensor program canceled while the food name shows. ## Before you book, in this order. Each step comes from Fisher & Paykel's own guidance for ERROR on its microwaves. Follow it to the end: the last card says whether this is a visit. 01 Press STOP/CLEAR, then re-enter the clock time in 12-hour form if you were setting the clock. 02 For a sensor program, keep the door shut and leave STOP/CLEAR alone until the remaining time appears. 03 Dry the dish and the cavity, cover the food loosely, and make sure the room is not unusually warm. 04 If ERROR ends every sensor program even with a normal load, cook with time and power instead and book a visit to test the humidity sensor. ### Still there? It usually turns into [microwave control board and touchpad repair](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/). Book with the code and the model number. ### What not to do ERROR is not a burned-out magnetron: timed cooking still heats normally when only the sensor is involved. On the drawers it is also shown when a sensor program is paused or canceled while the food name is on the display, which is an operating event rather than a problem. ## What you may notice with it. The microwave problems ERROR tends to arrive with. Answer these at the microwave before anyone is booked. [All problems](https://microwaverepair.center/problems/) Before you call ### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/) [All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/) It also comes with - [**Microwave Shuts Off Before the Timer Ends**](https://microwaverepair.center/problems/microwave-stops-mid-cycle/) - [**Microwave Runs but Food Stays Cold**](https://microwaverepair.center/problems/microwave-not-heating/) Problem ### What a Microwave Error Code Is Telling You 7 causes, cheapest first Where ERROR usually leads ## Microwave control board and touchpad repair. **Control board, keypad membrane or display · moderate to highest.** Book a visit [What the job involves](https://microwaverepair.center/services/microwave-control-board-and-touchpad-repair/) ## Fisher & Paykel microwaves. Fisher & Paykel microwaves looked at where they are built in, with the first minutes spent on the door, its seal and the latch feel. [Fisher & Paykel microwave repair](https://microwaverepair.center/brands/fisher-and-paykel/) More Fisher & Paykel codes [A1](https://microwaverepair.center/error-codes/fisher-and-paykel-a1/) [A5](https://microwaverepair.center/error-codes/fisher-and-paykel-a5/) [F + number](https://microwaverepair.center/error-codes/fisher-and-paykel-f-number/) [LOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-lock/) [DEMO ON](https://microwaverepair.center/error-codes/fisher-and-paykel-demo-on/) [WELCOME PRESS CLEAR AND PRESS CLOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-welcome/) Sensors and temperature on other makes [Bertazzoni ERROR](https://microwaverepair.center/error-codes/bertazzoni-error/) [Bosch ERROR](https://microwaverepair.center/error-codes/bosch-error/) [Café HOT](https://microwaverepair.center/error-codes/cafe-hot/) [Dacor C-10](https://microwaverepair.center/error-codes/dacor-c-10/) [Fulgor Milano ERROR](https://microwaverepair.center/error-codes/fulgor-milano-error/) [GE Profile ERR](https://microwaverepair.center/error-codes/ge-profile-err/) [JennAir E11](https://microwaverepair.center/error-codes/jennair-e11/) [KitchenAid F3H1](https://microwaverepair.center/error-codes/kitchenaid-f3h1/) [All 45 codes of this kind](https://microwaverepair.center/error-codes/#family-sensor) Fisher & Paykel builds this ### Microwave hood combination The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it. Fisher & Paykel builds this ### Built-in microwave A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat. Fisher & Paykel builds this ### Microwave drawer A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you. ## In Fisher & Paykel's own words > If the sensor does not detect vapor, ERROR will appear and the oven will shut off. [Fisher & Paykel CMOH-30SS convection microwave hood combination user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/8zxh6ggb5bn7nsnbg3mm7/FP-UserGuide-en-CMOH30SS-OverTheRangeConvectionMicrowaveOven-0-243709G-US-CA.pdf) [Fisher & Paykel CMOH-30SS convection microwave hood combination user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/8zxh6ggb5bn7nsnbg3mm7/FP-UserGuide-en-CMOH30SS-OverTheRangeConvectionMicrowaveOven-0-243709G-US-CA.pdf) [Fisher & Paykel OMD24SPX1 / OMD24SDB1 microwave drawer user guide](https://dam.fisherpaykel.com/KZ3PKN00/at/h8bwzcqc576sfsjmzj6m4bq/FP-UserGuide-en-OMD24SPX1-OMD24SDB1-DrawerMicrowave-0-431252C-US-CA.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. CMOH-30SS, CMO-24SS and MO-24SS show ERROR for both sensor and clock entries. The OMD24SPX1 / OMD24SDB1 drawers use it for a bad clock format and for a sensor program canceled while the food name shows. ## Fisher & Paykel ERROR microwave repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Press STOP/CLEAR, then re-enter the clock time in 12-hour form if you were setting the clock. If it comes back, it needs a visit. ### Why does my Fisher & Paykel microwave show ERROR halfway through sensor reheat? The sensor needs an uninterrupted first stage to read the steam coming off the food. Opening the door or pressing STOP/CLEAR during that stage, or a food that gives off almost no steam, ends the program with ERROR. ### Why do I get ERROR when setting the clock? The hood and compact models use a 12-hour clock, so a time such as 13:30 is refused. Press STOP/CLEAR and enter the time again in 12-hour form. ### When is ERROR a sign of a repair? When every sensor program fails with ERROR even with a normal, covered dish in a dry cavity. Timed cooking will still work, and the sensor can be tested on a visit. --- **[Read on the site: Fisher & Paykel ERROR: the sensor program or the clock entry was refused](https://microwaverepair.center/error-codes/fisher-and-paykel-error/)** **[Book a visit with MicrowaveRepair.center](https://microwaverepair.center/schedule/)**