---
title: "Café CONTROL LOCKED: the panel lock has been switched on"
description: "What CONTROL LOCKED means on Café CONTROL LOCKED: the panel lock has been switched ons, what to check before booking, and when it is not a failure at all."
url: "https://microwaverepair.center/error-codes/cafe-control-locked/"
---

# Café CONTROL LOCKED: the panel lock has been switched on

Café microwaves let you lock the controls for cleaning or to keep children off them.

## What CONTROL LOCKED actually means.

Café microwaves let you lock the controls for cleaning or to keep children off them. While the lock is set, the display answers every key with CONTROL LOCKED, or LOCKED on the CWL112 drawer, and nothing will start.

Café microwave display · also shown as LOCKED

What to do when CONTROL LOCKED shows on the microwave

### Kind of code Mode, not a failure

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

### Usually leads to No repair

On the CVM721 and CEB515, hold OFF/CLEAR for about 3 seconds.

### Shows up as What a Microwave Error Code Is Telling You

A microwave error code may be a letter and a number on the display, a lock or demo word, a row of dashes, or a beep with a blinking clock, and it can show while the microwave still heats or block every key until it is cleared.

### Make Café

Café microwaves checked on site, whether the complaint is a dark cavity lamp, a buzzing hum or a drawer front that stalls halfway.

### Source Café CVM721 microwave hood combination owner's manual

CONTROL LOCKED on the CVM721, CVM517 and CEB515; LOCKED on the CWL112 drawer.

## Before you book, in this order.

Each step comes from Café's own guidance for CONTROL LOCKED on its microwaves. Follow it to the end: the last card says whether this is a visit.

01

On the CVM721 and CEB515, hold OFF/CLEAR for about 3 seconds.

02

On the CVM517, hold Mute On/Off for about 3 seconds; on the CWL112 drawer hold Clear/Off.

03

If none of these releases it, cut power at the breaker for 30 seconds and try again before booking a visit.

### Cleared?

The code has gone and a mug of water heats again without a new part. If it comes back this week, or the food starts coming out cold in the middle, mention in the booking that it came back.

### What not to do

CONTROL LOCKED is not a dead touch panel or a failed board. On the Five in One ovens the screen lock is a different feature, released from an Unlock icon on the touch screen.

## What you may notice with it.

The microwave problems CONTROL LOCKED tends to arrive with. Answer these at the microwave before anyone is booked.

[All problems](https://microwaverepair.center/problems/)

Before you call

### [What a Microwave Error Code Is Telling You](https://microwaverepair.center/problems/microwave-error-code/)

[All 7 causes, cheapest first](https://microwaverepair.center/problems/microwave-error-code/)

It also comes with

- [**Microwave Touchpad Ignores Key Presses**](https://microwaverepair.center/problems/microwave-touchpad-not-responding/)

Problem

### What a Microwave Error Code Is Telling You

7 causes, cheapest first

No repair indicated

## Nothing to repair.

Something was switched on rather than something wearing out: a child or control lock set by a long press on the wrong pad, after which no key answers, a demo or showroom setting that lights the display and turns the plate while nothing warms, a Sabbath setting that dims the panel and mutes the beeps, or a clock left blinking after an outage that holds the keypad until it is set. No part is needed; a key sequence from the manual switches it off again.

[How to read what your microwave is telling you](https://microwaverepair.center/problems/microwave-error-code/)

## Café microwaves.

Café microwaves checked on site, whether the complaint is a dark cavity lamp, a buzzing hum or a drawer front that stalls halfway.

[Café microwave repair](https://microwaverepair.center/brands/cafe/)

More Café codes

[HOT](https://microwaverepair.center/error-codes/cafe-hot/) [SENSOR ERROR](https://microwaverepair.center/error-codes/cafe-sensor-error/) [PF](https://microwaverepair.center/error-codes/cafe-pf/) [KEYPAD SHORTED](https://microwaverepair.center/error-codes/cafe-keypad-shorted/) [FOOD](https://microwaverepair.center/error-codes/cafe-food/) [F–](https://microwaverepair.center/error-codes/cafe-f/)

Mode, not a failure on other makes

[Bertazzoni LOCK](https://microwaverepair.center/error-codes/bertazzoni-lock/) [Bosch LOCK ON](https://microwaverepair.center/error-codes/bosch-lock-on/) [Dacor LOCK ON](https://microwaverepair.center/error-codes/dacor-lock-on/) [Fisher & Paykel LOCK](https://microwaverepair.center/error-codes/fisher-and-paykel-lock/) [Fulgor Milano LOCK ON](https://microwaverepair.center/error-codes/fulgor-milano-lock-on/) [Gaggenau Demo mode](https://microwaverepair.center/error-codes/gaggenau-demo-mode/) [GE Profile LOC](https://microwaverepair.center/error-codes/ge-profile-loc/) [JennAir LOC](https://microwaverepair.center/error-codes/jennair-loc/)

[All 46 codes of this kind](https://microwaverepair.center/error-codes/#family-mode)

Café builds this

### Microwave hood combination

The microwave that hangs from the wall cabinets above the burners, heating food in its cavity while its own fan, light and filters handle the steam and grease rising from the pans beneath it.

Café builds this

### Built-in microwave

A microwave set into a tall cabinet or a wall of cabinetry at eye level, either a countertop body wrapped in a trim kit or a true built-in model, including speed and convection microwaves that brown as well as heat.

Café builds this

### Microwave drawer

A microwave built under a counter or into a kitchen island that opens like a drawer at the touch of a key, with a motor and gears sliding its cavity out toward you.

## In Café's own words

> The control has been locked.

[Café CVM721 microwave hood combination owner's manual](https://images.salsify.com/image/upload/s--h_DhADxS--/9c029acc5a06754fed9b80154f9e39296350b64d.pdf) [Café CVM721 microwave hood combination owner's manual](https://images.salsify.com/image/upload/s--h_DhADxS--/9c029acc5a06754fed9b80154f9e39296350b64d.pdf) [Café CVM517 convection microwave hood combination owner's manual](https://images.salsify.com/image/upload/s--SHBV76g1--/vgbgpipamsn6yqgm2h80.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. CONTROL LOCKED on the CVM721, CVM517 and CEB515; LOCKED on the CWL112 drawer.

## Café CONTROL LOCKED microwave repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://microwaverepair.center/locations/)

[Tampa Bay](https://microwaverepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://microwaverepair.center/locations/tampa-bay/hyde-park/)
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- [St. Pete Beach](https://microwaverepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://microwaverepair.center/locations/tampa-bay/palm-harbor/)

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- [Winter Park](https://microwaverepair.center/locations/orlando/winter-park/)
- [Windermere](https://microwaverepair.center/locations/orlando/windermere/)
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- [Upper East Side](https://microwaverepair.center/locations/new-york/upper-east-side/)
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For the heart of your home.

## Questions about CONTROL LOCKED.

### Can I clear CONTROL LOCKED myself?

On the CVM721 and CEB515, hold OFF/CLEAR for about 3 seconds.

### Why won't my Café microwave respond to any button?

Check for CONTROL LOCKED on the display. The lock is often set by accident while wiping the glass panel.

### Which button unlocks a Café CVM517?

On that model the lock sits on the Mute On/Off key; keep a finger on it for roughly 3 seconds. The CVM721 and CEB515 use OFF/CLEAR instead.

### How do I unlock the Café microwave drawer?

Hold Clear/Off for about 3 seconds; the drawer shows LOCKED instead of CONTROL LOCKED.

---

**[Read on the site: Café CONTROL LOCKED: the panel lock has been switched on](https://microwaverepair.center/error-codes/cafe-control-locked/)**

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